Travel Alert

‚ÄčThe SEPTA Airport Rail Line will be using shuttle bus service on weekends in August beginning Saturday-Sunday, August 5-6, between Philadelphia International Airport and 30th Street Station due to a track improvement project. Shuttle bus service will transport passengers between the Airport and 30th Street beginning at approximately 4:30AM on Saturdays through 12:30AM on Mondays. Bus schedules will be posted at platforms at Terminals A-East, B, C/D and E and can be downloaded at www.septa.org/airport. More information

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Airport Customer Excellence Philadelphia International Airport Pick A Winner!

Thank You For Using Philadelphia International Airport

The ACE (Airport Customer Excellence) program is designed to recognize and reward extraordinary service provided by the nearly 42,000 proud employees at our Airport.

We are dedicated to providing excellent customer service. From Division of Aviation employees, skycaps, airlines, security and car rental personnel to food/beverage and gift retailers, everyone is working harder to demonstrate a higher level of appreciation for your business.

Please take a minute to tell us about your experience at Philadelphia International Airport.

WE WANT TO KNOW! WHO MADE IT BETTER? HOW? WHY? Whenever you receive extraordinary service, just complete the attached form to nominate the Airport employee whose performances deserve an ACE. Please leave the form at one of the Airport Information Counters located in each terminal, return it postage-paid by mail, or submit it online at www.phl.org.

Your comments are truly appreciated and may very well earn an employee a valuable reward.

Please help us recognize and reward excellent customer service by completing this form.

BE SURE TO FILL OUT THE ENTIRE FORM AND SPECIFY REASON FOR NOMINATION.