Aviator Parking FAQ Page Content Exclusive Aviator Parking now available Now through May 2018 AAdvantage® Aviator® Mastercard® cardmembers and authorized users can enjoy exclusive discounted parking at the Philadelphia International Airport. Cardmembers have access to reserved spots on the ground level of Garage B by swiping their AAdvantage® Aviator® Mastercard® at the designated entry gate. This limited-time, discounted parking is up to 25% less than the other Short-Term lots. See the questions below to learn more about this exclusive opportunity. Philadelphia International Airport AAdvantage® Aviator® Mastercard® Dedicated Parking Area Program FAQs Q: What is the AAdvantage® Aviator® Mastercard® Parking Area? A: A discounted parking area exclusively for use by AAdvantage® Aviator® Mastercard® cardmembers as part of a limited-time parking promotion. AAdvantage® Aviator® Mastercard® cardmembers can access the parking area as long as your account is open and in good standing as defined by your Cardmember Agreement. Cards include: Q: Can I use this parking area if I have a different AAdvantage® credit card? A: No, this program is exclusively for use by cardmembers with an AAdvantage® Aviator® Mastercard® issued by Barclaycard. All open AAdvantage® Aviator® Mastercard® cardmembers in good standing can access this parking area. This includes: AAdvantage® Aviator® Red Mastercard® AAdvantage® Aviator® Silver World Elite Mastercard® AAdvantage® Aviator® Blue Mastercard® AAdvantage® Aviator® Mastercard® AAdvantage® Aviator® Business Mastercard® Q: Where is the AAdvantage® Aviator® Mastercard® Parking Area located? A: It is located within Garage B on the lower level at the Philadelphia International Airport parking facility. The lot entrance must be accessed from the Garage Access Road just before the Marriott Hotel. See map below: Q: How do AAdvantage® Aviator® Mastercard® cardmembers access the designated parking area? A: Cardmembers swipe their AAdvantage® Aviator® Mastercard® to gain entry via the designated access gate. Cardmembers are then free to park in any of the available spots on the ground level. To exit, cardmembers again swipe the same AAdvantage® Aviator® Mastercard® at any open exit lane to pay discounted parking fees. The purchase will appear as “PHL Airport” on your credit card statement. We cannot guarantee that a parking space will be open in the designated area. If all allotted AAdvantage® Aviator® Mastercard® parking spaces have been filled, cardmembers will need to seek other airport parking opportunities at standard parking rates. Q: What is the discounted parking rate for using the AAdvantage® Aviator® Mastercard® parking area? A: AAdvantage® Aviator® Mastercard® parking area rates are approximately 25% lower than the rates for standard Short-Term parking (Ground Level) at Philadelphia International Airport. See price comparison below: Q: Is there a vehicle height restriction for the AAdvantage® Aviator® Mastercard® parking area? A: Yes, the height restriction for this parking area is 6’2”. Q: Are all of the parking spots in Garage B part of the AAdvantage® Aviator® Mastercard® parking program? A: No, the AAdvantage® Aviator® Mastercard® parking area only includes a set number of reserved spots on the ground level. The designated parking area is identified by its own AAdvantage® Aviator® Mastercard® entrance. Q: What do I do if I am not allowed entry into the designated gate using my AAdvantage® Aviator® Mastercard® when spots are reported to be available? A: Press the button at the entrance gate to speak with an attendant. There will be a representative available 24/7 to assist with any lot entry issues. Please note: Your AAdvantage® Aviator® Mastercard® account must be open and in good standing as defined by your Cardmember Agreement. Q: If I am an AAdvantage® Aviator® Mastercard® cardmember but my card is unavailable, will I be able to obtain entry into the AAdvantage® Aviator® Mastercard® parking area? A: No, you must use your AAdvantage® Aviator® Mastercard® to gain entry to the designated parking area. Q: Why wasn’t a ticket dispensed upon entry into the garage? A: Tickets are not required to measure the length of time your vehicle is in the AAdvantage® Aviator® Mastercard® Parking Area. When you swipe your AAdvantage® Aviator® Mastercard® at the entrance gate, this will document the time of entry into the parking facility. The same AAdvantage® Aviator® Mastercard® will need to be swiped at an open exit lane to document the time you are exiting the parking area. Q: Can cardmembers park overnight in the AAdvantage® Aviator® Mastercard® parking area? A: Yes, unlike standard Short-Term Parking, the AAdvantage® Aviator® Mastercard® parking area can accommodate overnight usage for cardmembers. Q: What if my AAdvantage® Aviator® Mastercard® is not recognized at the exit gate? A: Please proceed to a staffed parking exit lane. Please inform the PHL parking attendant of the issue and they will be able to assist you. Q: What do I do if my AAdvantage® Aviator® Mastercard® is unavailable when I exit the parking garage? A: Please proceed to a staffed parking exit lane. Please inform the PHL parking attendant that the card used for entrance is not currently available and they will be able to assist you. Q: What do I do if I was charged full price instead of the AAdvantage® Aviator® Mastercard® discounted rates while parking in the designated area? A: Please contact firstname.lastname@example.org to initiate a refund request. You will receive a response within 24 hours. PHL Parking Phone Number: 215-683-9426 Q: Can I get a receipt? A: Yes, a receipt option is available when parking fees are paid upon exiting the lot via staffed or unstaffed lanes. Q: Where can I apply for an AAdvantage® Aviator® Mastercard®? A: The AAdvantage® Aviator® Mastercard® is available when you travel with American Airlines. You may apply in flight or in the airport. This exclusive offer is for AAdvantage® Aviator® Mastercard® cardmembers and is not transferable. The offer is on a first come, first served basis, while parking spots last. Space is limited to 168 parking spots as of 6/12/2017. The number of spots as well as location is subject to change at any time. Please follow signs when you arrive at the airport. This is a limited time promotion which ends June 14, 2018. To gain access to the designated parking area and receive the discounted rate, your AAdvantage® Aviator® Mastercard® must be used upon entry and exit. To be eligible for this offer and gain access to the designated parking area, the cardmember’s account must be open, active and in good standing. Any account that is delinquent, exceeds the credit line or is otherwise not in good standing will not qualify for this effort. This discounted rate will be applied upon exit when using your AAdvantage® Aviator® Mastercard®. American Airlines reserves the right to change the AAdvantage® program and its terms and conditions at any time without notice, and to end the AAdvantage® program with six months’ notice. Any such changes may affect your ability to use the awards or mileage credits that you have accumulated. Unless specified, AAdvantage® miles earned through this promotion/offer do not count toward elite-status qualification or AAdvantage Million MilerSM status. American Airlines is not responsible for products or services offered by other participating companies. For complete details about the AAdvantage® program, visit aa.com/aadvantage. American Airlines, AAdvantage®, the Flight Symbol logo and AAdvantage Million MilerSM are trademarks of American Airlines, Inc. The AAdvantage® Aviator® Red World Elite Mastercard® is issued by Barclaycard pursuant to a license by Mastercard International Incorporated. Mastercard and World Elite Mastercard are registered trademarks, and the circles design is a registered trademark of Mastercard International Incorporated.