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News - May 9, 2004

Southwest Airlines Arrival Signals the Dawn of a New Era at Philadelphia International Airport

Philadelphia International Airport (PHL) embarked on a new and exciting chapter in its long history when the nation's No. 1 low-fare carrier, Southwest Airlines, inaugurated service on Sunday, May 9. The milestone event has been greatly anticipated since Southwest announced last October that it was coming to Philadelphia.

"This is truly a remarkable occasion," said Charles J. Isdell, the City's Director of Aviation. "Southwest Airlines is destined to have an enormous and positive impact on air service in Philadelphia. Travelers from throughout the region will benefit from unprecedented low fares on an airline that has consistently established industry standards in outstanding customer service and reliability. We are extremely pleased and excited to be a part of the Southwest family of airports served."

Philadelphia is the 59th destination and Pennsylvania the 31st state in the Southwest network.

Coinciding with the arrival of Southwest, Krispy Kreme Doughnuts has opened a location in Terminal E just outside the security checkpoint. It is the first airport store in the nation for the popular retailer. There are now 13 concessions in Terminal E, including 6 food and beverage locations.

Southwest, which operates in only the continental U.S., will initiate service at PHL with 14 daily non-stop flights to Chicago-Midway, Providence, Tampa, Orlando, Las Vegas and Phoenix. Connecting service is available to 31 additional cities.

Travelers in the Philadelphia region have responded so favorably to Southwest that the airline has already announced additional service beginning July 6th. At that time, the Dallas-based carrier will offer 14 more daily non-stops to Houston-Hobby, New Orleans, Los Angeles, Ft. Lauderdale, Manchester, N.H., Raleigh-Durham, and West Palm Beach as well as another daily non-stop to Tampa.

Because of its sterling reputation in the air travel industry and its track record of significantly increasing passenger traffic and dramatically lowering fares at every airport it has entered, Southwest's business is coveted by many airports. In 2002, it received requests for service from dozens of destinations. Philadelphia is its first new city since it added Norfolk in 2001.

"We are honored to welcome Southwest to our family of low-fare airlines, as we continue to provide the finest service and facilities for travelers. The addition of Southwest will allow a greater choice of air service for our valued customers," added Isdell.


For Information Contact:
Mark Pesce
(215) 937-6944


The Philadelphia Airport System is owned and operated by the City of Philadelphia and is composed of Philadelphia International Airport and Northeast Philadelphia Airport. The Airport System is a self-sustaining entity that operates without the use of local tax dollars. It is one of the largest economic engines in Pennsylvania, generating an estimated $8 billion in spending to the regional economy and employing a workforce of nearly 22,000.

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