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"Best Food and Beverage Program"
is at Philadelphia International Airport
Philadelphia
Marketplace gets highest award from industry group Philadelphia - Since the Philadelphia Marketplace
at Philadelphia International Airport opened a decade ago, giving customers a
variety of quality food and beverage choices from a nice mix of national and
local merchants, the Airport's concessions program has earned numerous industry
awards for quality, service and innovation.
The Airports Council
International -North America (ACI-NA) added to the long list of accolades on
November 12 when it named The Philadelphia Marketplace Food and Shops in the
B/C Terminal Complex the "Best Food and Beverage Program" among large airports
in North America at the ACI-NA Excellence in Airport Concessions annual
contest. This is the highest honor bestowed upon the Airport's concessions
program since it received the Richard A. Griesbach Award for "Best Overall
Concessions Program" from ACI-NA in 2002-2003. The specialty retail program in
the B/C Terminal Complex placed third in the large airports category.
The ACI-NA Excellence in Airport Concessions contest, which recognizes the best
in airport food, beverage and retail shops in a variety of categories, received
more than 120 entries from large, medium and small airports in this year's
competition. Entries were evaluated on concessions goals, use of
concepts/branding, design/layout, customer service and revenue performance.
"Customer service is a priority in this administration, and offering
Airport patrons top quality food, beverages and retail merchandise fits nicely
with that initiative," noted Rina Cutler, Deputy Mayor for Transportation and
Utilities. "Philadelphia Marketplace and the Airport are to be commended in
their collaborative efforts to achieve high customer satisfaction."
Philadelphia Marketplace, which partners with the Airport in developing and
managing the concessions program, consists of more than 160 food, beverage and
retail shops, services and specialty retail units spread throughout the
Airport's seven terminals. More than 30 shops, eateries and bars are located on
the B/C Connector, which offers a food court and an appealing array of
merchandise from nationally known retailers like Hallmark, The Gap, Borders
Books, The Body Shop, Brooks Brothers and Brookstone; a upscale wine bar (Vino
Volo) and women's clothier (Radio Road); fine jewelry (Fire & Ice);
specialty retailers like Harley Davidson, InMotion Entertainment, and the PGA
Tour Shop; and a scintillating smorgasbord featuring Asian Chao, Chik-Fil-A,
Sbarro's, Saxby's Coffee, Dunkin Donuts and TGI Friday's.
In
mid-December, the new D/E Connector opens with retailers Tech Showcase,
Brookstone, Sunglass Hut, Lids/Lids Kids, InMotion Entertainment, Taxco
Sterling and Borders as well as Vino Volo and Pete's Coffee & Tea.
Philadelphia International Airport is owned and operated by the City
of Philadelphia. The Airport is a self-sustaining entity that operates without
the use of local tax dollars. It is one of the largest economic engines in
Pennsylvania, generating an estimated $14 billion in spending to the regional
economy and employing a workforce of nearly 42,000. Visit the official
Philadelphia International Airport website at http://www.phl.org
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