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Volunteer Information Program - Qualifications

 1. Program Description 6.  Benefits 11. VIPs in Action
 2. Mission Statement 7.  Commitment 12. Application*
 3. Goals 8.  Attire
 4. Qualifications 9.  Become a VIP  
 5. Duties 10. Contact Us

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Qualifications


Do you have what it takes to be an Airport VIP?

  • Friendly, outgoing personality
  • Ability to approach and communicate comfortably and precisely with a wide diversity of individuals
  • A desire to get actively involved in a challenging and interesting volunteer program
  • Ability to interact with fellow volunteers and work in a team environment
  • A willingness to learn about all aspects of the Airport and be informed about tourist and cultural offerings in the Philadelphia region
  • Reliability - Volunteers should commit to at least one four-hour shift once a week
  • Punctuality
  • Enthusiasm

Duties

The duties of an Airport VIP include:

  • Meet and greet travelers and visitors with a warm, caring and knowledgeable presence
  • Assist visitors in navigating the Airport smoothly and locating gates, services and amenities
  • Assist in the terminals and gate areas during identified peak periods
  • Answer questions about Philadelphia International Airport’s services, facilities and amenities as well as know where to find the answers to travelers’ and visitors’ questions
  • Provide valuable feedback for the improvement of facilities and services
  • Conduct airport tours for school children, organizations and special groups

Benefits


Some of the benefits of being an Airport Volunteer include:

  • Free parking any time in Employee Parking Lot
  • PHL concession discounts
  • Service pins
  • Quarterly newsletter
  • Volunteer social functions
  • Meeting and socializing with volunteers who have similar interests
  • The satisfaction that comes with helping others
  • The gratitude of the thousands of passengers served every day
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