Our Airlines

General information about airlines, baggage and accessibility

Air Canada

Air Canada (AC)

Baggage Claim, Gates, Ticketing: Terminal D

Baggage Inquiries: 888-689-2247

Reservations: 888-247-2262 / TDD: 800-361-8071

Website: www.aircanada.ca

Accessibility: https://www.aircanada.com/ca/en/aco/home/plan/special-assistance.html.


Alaska Airlines

Alaska Airlines (AS)

Ticketing: Terminal E

Baggage Claim, Gates: Terminal D

Baggage Inquiries: 877-815-8253

Reservations: 800-ALASKAAIR

TDD: 800-682-2221

Website: www.alaskaair.com

Accessibility: https://www.alaskaair.com/content/travel-info/accessible-services/airport-accessibility?lid=nav:info-accessible


AA Logo

American Airlines (AA)

Baggage Claim, Ticketing: Terminals A-West , A-East, B/C

Baggage Inquiries: 800-371-4771

Gates, Ticketing: Terminals A-West , A-East, B/C

Reservations: 800-433-7300

Notes: Int'l. and Caribbean flights operate at Terminal A-West. American Airlines Int'l. flights arrive at A-West. Passengers arriving on domestic flights at A-West who are not connecting to other flights must pick up their bags at A-East bag claim.

Website: www.aa.com

Admirals Club: Terminal A-West (Mezzanine Level Between Gates A15 and A16) Terminal A-East (Between Gates A4 and A6), B/C Connector (3rd Floor), Terminal F (Level 2 Food Court)

Accessibility: https://www.aa.com/i18n/travel-info/special-assistance/special-assistance.jsp


AA Logo

American Eagle (AE)

Baggage Claim, Gates, Ticketing: Terminal F*

Baggage Inquiries: 800-371-4771

Reservations: 800-433-7300

Notes: Check departure gate and terminal prior to arriving at PHL.

Website: www.aa.com

Admirals Club: Second level near Food Court


British Airways

British Airways (BA)

Baggage Claim, Gates, Ticketing: Terminal A-West

Baggage Inquiries: 267-233-5011

Reservations: 800-AIRWAYS / TDD: 866-393-0961

Website: www.britishairways.com

Galleries Lounge: Terminal A-West near Gate A-14

Accessibility: www.britishairways.com/travel/disabilityassistanceinfo


Delta Airlines

Delta Air Lines (DL)

Baggage Claim, Gates: Terminal D

Baggage Inquiries: 800-325-8224

Reservations: 800-221-1212 / TDD: 800-831-4488

Ticketing: Terminal D

Website: www.delta.com

Sky Club: Terminal D near exit doors

Accessibility: https://www.delta.com/us/en/accessible-travel-services/overview


Frontier Airlines

Frontier Airlines (F9)

Baggage Claim: Terminal E

Baggage Inquiries: 801-401-9000 (Say "Baggage")

Gates: Terminal E

Note: international flights arrive Terminal A-East

Reservations: 800-432-1359 / TDD not available

Ticketing: Terminal E

Website: www.flyfrontier.com

Accessibility: https://www.flyfrontier.com/accessibility/


Jetblue

Jetblue (B6)

Baggage Claim and Ticketing: Terminal E

Gates: Terminal D

Baggage Inquiries: 215-365-3153 ext. 1223313

Reservations: 1-800-JETBLUE / TDD: 1-800-336-5530

Website: www.jetblue.com

Accessibility: https://www.jetblue.com/at-the-airport/accessibility-assistance

 


Lufthansa

Lufthansa (LH)

Baggage Claim, Gates, Ticketing: Terminal A-West

Baggage Inquiries: 215-937-9732

Reservations: 800-645-3880 / TDD: 866-846-4283

Website: https://www.lufthansa.com/us/en/faq-special-needs?faqcat=80804&faqname=health%20and%20accessibility


Qatar Airways

Qatar Airways (QR)

Baggage Claim, Gates, Ticketing: Terminal A-West

Baggage Inquiries: 215-863-6935

Reservations: 877-777-2827 / TDD: 877-578-2757

Website: www.qatarairways.com

Accessibility: https://www.qatarairways.com/en/services-special.html


Southwest

Southwest Airlines (WN)

Baggage Claim, Gates, Ticketing: Terminal E

Baggage Inquiries: 267-233-5427

Reservations: 800-435-9792 / TDD: 800-533-1305

Website: www.southwest.com

Accessibility: https://www.southwest.com/html/customer-service/unique-travel-needs/customers-with-disabilities-pol.html?clk=GFOOTER-CUSTOMER-ASSISTANCE


Spirit Air Logo

Spirit Airlines (NK)

Baggage Inquiries: 877-888-5926

Gates: Terminal E

Reservations: 801-401-2200 / TDD: 800-955-8771

Ticketing: Terminal D

Website: www.spirit.com

Accessibility: https://customersupport.spirit.com/en-US/category/?id=CAT-01037


Sun Country Airlines (SY)

Ticketing: Terminal E

Baggage Claim, Gates: Terminal D

Reservations: 651-905-2737

Website: www.suncountry.com

Accessibility: www.suncountry.com/help-center/special-services


United

United (UA)

Baggage Claim, Gates, Ticketing: Terminal D

Baggage Inquiries: 800-335-2247

Reservations: 800-864-8331 / TDD: 800-323-0170

Website: www.united.com

United Club: C/D Walkway

Accessibility: https://www.united.com/ual/en/us/fly/travel/special-needs.html