Welcome to the Access for All program for people with disabilities at the Philadelphia International Airport (PHL)!
Access for All Guide
The Access for All program includes an in-depth, 65-page guide that can be used to assist passengers when flying to or from PHL by helping them understand what is available at the airport. The goal of this document is to provide a guide for anyone with a disability who has never flown before, or flies infrequently, specifically from or to PHL. You may print the entire PDF or select the section that is most helpful to your situation.
This guide is divided into five sections so that someone traveling with a disability can get to the information they want based on travel stage:
- Introduction
- Preparing for Travel and Getting to the Airport
- Ticketing and Security
- The Secure Side of the Airport
- Ending Your Travels at PHL
This guide covers multiple types of disabilities, such people who use wheelchairs, those with psychiatric or mental health impairments, people who are blind or have vision impairments, people on the autism spectrum, and those who are deaf or hearing impaired. It is also intended to provide information about concerns related to flying with medical conditions, like bowel and bladder issues, breathing conditions, and other conditions. If you have never flown before, the guide may answer many of your questions, but it will probably not answer all of them. If you need an alternative format, please contact the Director of Access and Accessible Programs via our contact form.
Access for All Program Short Stories
The Access for All program also includes multiple easy-to-read short stories with pictures to help people prepare for their trip. The stories can be used to assist you when you are flying to or from PHL. The goal of the stories are to provide easy-to-read, quick guides, with pictures for anyone with a disability who has never flown before, or flies infrequently, specifically from or to PHL.
The stories cover each step of the travel journey. They are written so the reader can select the one that is most relevant to their situation, or they can go through each one and enjoy the set from beginning to end.
- Planning for a Flight
- Programs Provided by PHL
- Ticketing
- Going Through Security at PHL
- After Security/The Secure Side of PHL
- Going to Your Gate at PHL
- Baggage Services at the Airport
- Service Animals in the Airport
- Animals on Airplanes
- Wheelchair Services
- Hidden Disabilities
- Physical Disabilities
- Hearing, Vision, Communication
- PHL Self Tour
- International Travel
You may print a PDF if desired. If you need an alternative format, please contact the Director of Access and Accessible Programs via our contact form.