There are white courtesy phones located throughout the airport that can be operated by voice to connect with various departments within the airport.  To utilize the phone and dial (one of the extensions posted on the wall). If you would like to call any of the departments from your cell phone add the area code (215) and 937 before the extension.  For example, to call customer service from a cell phone dial 215-937-3636.

If you have any medical devices, such as syringes or special apparatus that might be questioned at the security checkpoint, you should check with your airline in advance of the flight to confirm requirements.

Many airlines issue "companion passes" to non-travelers assisting travelers with disabilities that allow them to accompany passengers to the gates. Travelers should check directly with the airlines they are traveling on to see what options are available.

Portable oxygen containers (POCs) must meet FAA requirements and must be pre-approved with your airline. Contact your airline for details and to make arrangements.

TSA Cares is a helpline for travelers or their companions. The hours of operation for the TSA Cares helpline are 8 a.m. to 11 p.m. EST from Monday to Friday and 9 a.m. to 8 p.m. EST on weekends and holidays.

The Transportation Security Administration (TSA) offers assistance to travelers with disabilities, medical conditions, or those who need accommodations during the security screening process.

TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process. You may call 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. For more information, call (855) 787-2227, email [email protected] or visit tsa.gov.

At the airport, travelers requiring special accommodations or who are concerned about the security screening process at the airport may ask a TSA officer or supervisor for a passenger support specialist who can provide on-the-spot assistance.