COVID-19 Employee Resources

Dear PHL Employees,

We hope that you and your families are healthy and safe. In 2019, Philadelphia International Airport (PHL) supported more than 96,300 jobs across the region, and over 20,000 positions at the Airport. The COVID-19 pandemic has disrupted operations at the Airport, so we understand that this has also disrupted jobs and livelihoods of those who work at or depend on the Airport. “People First” is the first point in our PRIDE values. The safety, health, and welfare of our employees, passengers, and partners has always been and continues to be a priority.

We know that by working together we can help minimize the impact of this crisis. As the situation continues to evolve, we will continue working to respond quickly and responsibly to the crisis. We have compiled COVID-19 resources which we hope you will find useful for navigating these uncertain times.

 

News

Tenants Open In-Terminal

An inventory of merchants open for business during the COVID-19 related slowdown:

phl.org/open

Recent Articles & News Updates

October 5, 2020

PHL Introduces Map Highlighting Touchless Health Amenities

Newsroom Article


September 29, 2020

Airport Partners Working Together to #MaskUpPHL


September 10, 2020

PHL Cleared to Resume International Flights

Newsroom Article


August 4, 2020

The Art of Physical Distancing
Newsroom Article


July 24, 2020
As Congress Considers Additional COVID-19 Relief, PHL Provides Update On Use Of Cares Act Funding
Newsroom Article


May 8, 2020
PHL Now Required Face Coverings for Passengers and Staff
Newsroom Article


April 24, 2020
Employees, Relief and the Runway to Recovery; Video-series Announcement
Message from the CEO


April 3, 2020
PHL CEO Chellie Cameron sat down to discuss the surreal nature of directing a major airport during an unprecedented global crisis.
Message from the CEO

 

 

Employee Resources

Displaced Worker Program

PHL sponsors a displaced worker inventory, which all Marketplace tenants are required to consult as a first step in hiring. This resource will be employed during and after COVID-related layoffs. Confirm you are registered on the displaced worker inventory here.

Employment Opportunities

There are essential businesses hiring in Philadelphia and the region. Find job positions at http://phlcouncil.com/covid-19-hiring/. Airport-specific hiring continues to be hosted on http://phljobportal.org when positions are available.

Unemployment Benefits

You may be eligible for unemployment benefits if you were laid off, furloughed, or have reduced hours due to the COVID-19 pandemic. Customer service lines are currently seeing long wait times and both Pennsylvania and New Jersey recommend submitting your claim online. 

The CARES Act includes Pandemic Unemployment Assistance (PUA) for individuals not typically eligible for unemployment (independent contractors, gig workers, etc.). This provides up to 39 weeks of unemployment and is federally funded through December 31, 2020.

The CARES Act includes Pandemic Emergency Unemployment Compensation (PEUC) for individuals whose regular unemployment benefits have or will run out. It is a temporary federal program offering 13 weeks of unemployment compensation beginning on April 4, 2020 until December 26, 2020.

The additional $600 per week in unemployment from federal funding ended on July 31, 2020 and has not been renewed by Congress. Pennsylvania and New Jersey are both offering $300 per week in additional unemployment benefits through the Lost Wages Assistance Program (LWA). In Pennsylvania, the program is retroactive to the beginning of August through September 5, 2020.  If you receive unemployment, you will need to submit an LWA certification to receive benefits for those weeks. There is limited information about the program in New Jersey and this site will be updated when new information is available.

Pennsylvania Unemployment Site

https://www.uc.pa.gov/unemployment-benefits/Pages/default.aspx

COVID-19 updates

https://www.uc.pa.gov/Pages/covid19.aspx

Lost Wages Assistance Program

https://www.uc.pa.gov/unemployment-benefits/file/Pages/LWA.aspx

New Jersey Unemployment Site

https://myunemployment.nj.gov/

COVID-19 updates

https://myunemployment.nj.gov/labor/myunemployment/covidFAQ.shtml

Lost Wages Assistance Program

There is not yet information on the LWA Program in NJ. This information will be updated when new information announced.

Utility, Phone and Internet

Due to the COVID-19 pandemic, many utility, phone, and internet providers are implementing programs to assist customers. 

Utilities

Pennsylvania

The Pennsylvania Public Utility Commission (PUC) is ending the utility shutoff moratorium in Pennsylvania on November 9, 2020. People making less than 300% of the federal poverty line ($78,600 for a family of four) are protected from shutoffs and will have late fees waived, BUT they must apply to all available assistance programs and request a payment plan from the utility company if they have unpaid bills. See more information here.

Applications for the Low-Income Home Energy Assistance Program (LIHEAP) will open on November 2, 2020. This program helps very low-income households with heating costs. Find out more and apply here.

PECO (PA)

https://www.peco.com/SafetyCommunity/Safety/Pages/coronavirus.aspx

Service disconnections and new late payment charges remain suspended for all customers until further notice. PECO is working with PUC as they lift the shutoff moratorium. PECO has expanded options for payment arrangements and assistance programs. Apply for help with your bills here and call PECO at 1-888-480-1533 to arrange a payment plan.

PGW (PA)

https://www.pgworks.com/covid19

Service disconnections and new late payment charges are suspended until further notice. PGW encourages all customers struggling with bills to apply for assistance programs here.

PWD (PA)

http://water.phila.gov/covid-19/

PWD has extended their shutoff moratorium until April 1, 2021 and suspended penalties and late fees until further notice. Residents will continue to receive regular billing. If you have lost a job or have a special hardship, apply for help with your bills here.

New Jersey

Applications for the Low-Income Home Energy Assistance Program (LIHEAP) are open. This program helps very low-income households with heating costs. Find out more about requirements and apply here. You can also call the NJ Department of Community Affairs Energy Assistance Office at 1-800-510-3102.

PSE&G (NJ)

https://nj.pseg.com/safetyandreliability/safetytips/Coronavirus#customers

Shut offs for non-payment are suspended until further notice. Customers unable to pay should call 1-800-357-2262 to arrange a deferred payment plan. If you are low-income, disabled, or a senior citizen, apply for help with you bills here.

Phone & Internet

Many internet services are offering help to get connected during COVID-19. Find a map of free wifi hotspots in Philadelphia here

If you have a K-12 student in Philadelphia and do not have internet access, the PHLConnectED is connecting 35,000 households due to online only school in Philadelphia. Find out more here and keep an eye out for communications from your child’s school.

Comcast

https://corporate.comcast.com/covid-19

  • Xfinity Wifi hotspots will be free to anyone until December 31, 2020
  • Internet Essentials is Comcast’s low-income internet plan. During COVID-19, it is free for 60 days to new customers. Find out more and apply here.

Verizon

https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19

AT&T

https://about.att.com/pages/COVID-19.html

  • Access from AT&T is a $10 per month low-income internet plan with availability expanded to families participating in the National School Lunch Program and Head Start during through December 31, 2020. Find out more and apply here.

T-Mobile

https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response

  • If you are struggling to pay your T-Mobile bill, use your account online or call 611 to set up a payment plan.
  • T-Mobile Connect offers a phone plan as low as $15 per month. Find more here.

 

Mortgage and Rent

Mortgage

Mortgage holders are encouraged to contact their lenders if they are struggling to pay their mortgage. Many banks and financial institutions are offering some mortgage relief. Find out more here.

Pennsylvania

There is a moratorium on evictions and foreclosures has ended in Pennsylvania.

The application deadline for the CARES Pandemic Mortgage Assistance Program has been extended to November 4, 2020. See requirements and apply here.

New Jersey

There is a moratorium on evictions and foreclosures in New Jersey until further notice (up to 60 days after state of emergency declaration lifted). 

The New Jersey Department of Human Services has opened a new COVID-19 Housing Assistance Program. Residents who earn less than 450% of the federal poverty line ($117,900 for a family of four) that have been unable to pay their rent or mortgage due to COVID-19 can apply for up to $25,000 in housing assistance from March through December, 2020. See requirements and apply here.

Rent

The Center for Disease Control (CDC) issued a national eviction moratorium on September 4, 2020 that is in effect until December 31, 2020. It is not clear how this will be carried out by states and municipalities. Renters are encouraged to contact their landlords to develop a payment plan if they are unable to afford their rent.

Philadelphia

The application deadline for the Philadelphia Rental Assistance Program has been extended to November 4, 2020. Renters can get up to $1,500 per month in rental assistance. See requirements and apply here. If you have submitted an application, you can check the status here. 

The moratorium on evictions has ended in Philadelphia. Eviction courts may be reopened now that a stay has ended on October 7, 2020. Before a renter can be evicted, the landlord must send the Landlord Required Notice of Rights to Tenants 30 days before taking any steps to evict. This describes rights granted by the Emergency Housing Protection Act which include (1) landlords cannot charge late fees or interest on back rent until May 31, 2021, (2) renters and landlords must participate in mediation before an eviction until December 31, 2020, (3) renters struggling due to the COVID-19 pandemic can create a 9 month payment plan for back rent, and (4) renters illegally locked out can receive damages. Find out more about the Emergency Housing Protection Act here.

Renters who were impacted by COVID-19 (including being diagnosed, caring for family, having a higher COVID-19 risk, losing a job or hours, etc.) must submit a Tenant COVID-19 Certification of Financial Hardship stating if you would like your landlord to waive late fees, schedule an eviction mediation meeting through the Eviction Diversion Program, and/or establish a 9-month payment plan. Learn more about the Eviction Diversion Program here.

For Philadelphia Housing Authority residents (public housing and Section 8), there is an eviction moratorium until March 15, 2021. The Philadelphia Housing Authority notes that the eviction moratorium is for evictions related to non-payment and that rent is still due. If residents are struggling to pay rent, they can apply for a Hardship Waiver.

Pennsylvania

There moratorium on evictions and foreclosures in Pennsylvania has ended. The CDC has issued a moratorium on some evictions until December 31, 2020. If you have lost income due to COVID-19, expect to make less than $99,000, tried to get rental assistance or other help, are paying as much of your rent as you can given your expenses, and would likely become homeless or have to double up with others if you are evicted, you should sign the CDC’s declaration and give it to your landlord by hand, text, email, or mail. Keep a copy for your records.

The application deadline for the CARES Rent Relief Program has been extended to November 4, 2020. See requirements and apply here.

New Jersey

The New Jersey Department of Human Services has opened a new COVID-19 Housing Assistance Program. Residents who earn less than 450% of the federal poverty line ($117,900 for a family of four) that have been unable to pay their rent or mortgage due to COVID-19 can apply for up to $25,000 in housing assistance from March through December, 2020. See requirements and apply here.

Credit Card Payments

Many credit card companies are offering relief to those customers who are unable to pay their bill. All ask that you contact them via their support lines.

   List of Banks Offering Relief to Customers Affected by Coronavirus

 

Food

The City of Philadelphia is distributing free food boxes at many sites. Families can pick up meals for children and youth at 60+ locations throughout the city. All children and youth are eligible, and no ID is required. Residents can also pick up food boxes at sites throughout the city. Seniors (anyone 60+) can pick up meals at sites throughout the city, but must call ahead to reserve meals. Find food sites here.

For other local efforts, check your county or township website.

Multi-County Food Banks


Food Banks By County

Transportation

Paid parking via our garages resumed on June 1, 2020. If you are a PHL team member, please check with your manager for the most up-to-date employee parking information and policies.

The Economy lot is closed.

Transit service has largely resumed in the region. Passengers are required to wear face masks when on transit and in transit stations.

SEPTA

Regular service has resumed. A new Regional Rail schedule went into effect on August 16, 2020. The Chestnut Hill West and Cynwyd Regional Rail Lines remain suspended. Occupancy is limited to comply with social distancing and passengers must wear a face mask at all times.

SEPTA ended the sale of paper tickets on October 2, 2020. Riders will need to purchase a SEPTA Key Card available at certain stations and online at SEPTAKey.org.

http://www.septa.org/index.html

NJ Transit

Full weekday service is operating on buses and light rail. Commuter rail routes are operating full schedules with minor changes to Northeast Corridor, Coast Line, and Raritan Valley routes. Occupancy is limited to 50% of vehicle capacity and passengers must wear a face mask at all times. https://www.njtransit.com/schedules

PATCO

As of September 14, 2020, PATCO has reopened the four closed stations (Ashland, Westmont, City Hall, and 12th/13th and Locust) and issued an updated schedule with increased service . Passengers must wear a face mask at all times.

http://www.ridepatco.org/index.asp