COVID-19 Employee Resources

Dear PHL Employees,

We hope that you and your families are healthy and safe. In 2019, Philadelphia International Airport (PHL) supported more than 96,300 jobs across the region, and over 20,000 positions at the Airport. The COVID-19 pandemic has disrupted operations at the Airport, so we understand that this has also disrupted jobs and livelihoods of those who work at or depend on the Airport. “People First” is the first point in our PRIDE values. The safety, health, and welfare of our employees, passengers, and partners has always been and continues to be a priority.

We know that by working together we can help minimize the impact of this crisis. As the situation continues to evolve, we will continue working to respond quickly and responsibly to the crisis. We have compiled COVID-19 resources which we hope you will find useful for navigating these uncertain times.

 

News

Tenants Open In-Terminal

An inventory of merchants open for business during the COVID-19 related slowdown:

phl.org/open

Recent Articles & News Updates

March 13, 2021

Newsroom Article


March 12, 2021

PHL Achieves ACI Airport Health Accreditation and GBAC Star Accreditation

Newsroom Article

___________________________________________________________________________________________________________

March 10, 2021

PHL and PNE Receive American Rescue Plan Funding

Newsroom Article

 

 

 

Employee Resources

Displaced Worker Program

There are essential businesses hiring in Philadelphia and the region. Find job postings in Pennsylvania on PA CareerLink. Find job postings in New Jersey on the New Jersey Hiring Portal. Airport-specific hiring continues to be hosted on http://phljobportal.org, when positions are available.

The Transportation Security Administration (TSA) is now hiring officers at the Philadelphia International Airport. See the press release here. The position closing date is currently March 18, 2021.

Airport, hotel, and event center employees have the right to be recalled to the same or similar positions. Beginning January 7, 2021, employers must notify and offer eligible workers positions based on qualifications and seniority. Employees must meet the conditions below. See this article for more information.

  1. Worked for six months or more in the 12 months prior to January 31, 2020;
  2. Separation from employment happened between January 2020 and January 2021; and 
  3. The reason for separation was due to a government shutdown order, lack of business, or other economic, non-disciplinary reason. 

 

Employment Opportunities

There are essential businesses hiring in Philadelphia and the region. Find job postings in Pennsylvania on PA CareerLink. Find job postings in New Jersey on the New Jersey Hiring Portal. Airport-specific hiring continues to be hosted on http://phljobportal.org, when positions are available.

Airport, hotel, and event center employees have the right to be recalled to the same or similar positions. Beginning January 7, 2021, employers must notify and offer eligible workers positions based on qualifications and seniority. Employees must meet the conditions below. See this article for more information.

  1. Worked for six months or more in the 12 months prior to January 31, 2020;
  2. Separation from employment happened between January 2020 and January 2021; and 
  3. The reason for separation was due to a government shutdown order, lack of business, or other economic, non-disciplinary reason. 
Unemployment Benefits

The COVID-19 relief bill passed on March 11, 2021 extends the current unemployment programs, Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC), for 25 weeks until September 6, 2021. All unemployment claimants are eligible for an additional $300 per week until September 6, 2021. This benefit will be applied automatically when you file your normal unemployment claim. It is not retroactive. There may be delays in receiving these benefits as states program in the extension. The bill also extends the $100 mixed earner weekly supplement, available to individuals with a mix of income from wages and self-employment.

Customer service call lines are still seeing long wait times and both Pennsylvania and New Jersey recommend submitting your claim online. 

Pandemic Unemployment Assistance (PUA): Unemployment benefits for individuals not typically eligible for unemployment (independent contractors, gig workers, etc.). It is a temporary federal program available until September 6, 2021.

Pandemic Emergency Unemployment Compensation (PEUC): Unemployment benefits for individuals whose regular unemployment benefits have or will run out. It is a temporary federal program available until September 6, 2021.

Pennsylvania Unemployment Site

https://www.uc.pa.gov/unemployment-benefits/Pages/default.aspx

COVID-19 updates

https://www.uc.pa.gov/Pages/covid19.aspx

New Jersey Unemployment Site

https://myunemployment.nj.gov/

COVID-19 updates

https://myunemployment.nj.gov/labor/myunemployment/covidFAQ.shtml

 

Utilities

Due to the COVID-19 pandemic, many utility, phone, and internet providers are implementing programs to assist customers. 

Utilities

Pennsylvania

The moratorium on utility shutoffs for families making less than 300% of the poverty line ended on April 1, 2021. The PA Public Utility Commission (PUC) requires utility companies to offer extended payment plans. Minimum length of the repayment plans are 5 years for residents with income under 250% of the federal poverty line, 2 years for residents with income between 250-300% of the poverty line, and 1 year for all other residents. Residents must call their utility provider to enroll in a payment plan. See here for additional information.

Applications for the Low-Income Home Energy Assistance Program (LIHEAP) closed on April 9, 2021.

PECO

https://www.peco.com/SafetyCommunity/Safety/Pages/coronavirus.aspx

New late payment charges and service reconnection fees remain suspended until further notice, however new service disconnections due to non-payment may now occur. PECO has expanded options for payment arrangements and assistance programs. Apply for help with your bills here and call PECO at 1-888-480-1533 to arrange a payment plan.

PGW

https://www.pgworks.com/covid19 

Service disconnections due to non-payment may now occur with advance notice. If you are behind on your bill, you will receive advanced notice before a shutoff would occur. To avoid a shutoff or late fees, customers must make a payment or enroll in a payment assistance program. Customers can call 215-235-1000 or visit pgworks.com/help to make arrangements to stay current on their bill.  

PPL Electric

https://stories.pplelectric.com/2020/03/16/coronavirus-update/

Late fees and shut offs due to non-payment are suspended until further notice. If you are struggling with your bill, apply for assistance here.

Philadelphia Water Department

http://water.phila.gov/covid-19/

PWD has extended their shutoff moratorium for a year until April 1, 2022. Late fees on overdue bills will begin May 1, 2021 for customers not enrolled in assistance programs. If you need assistance with your bill, call 215-685-6300 or apply for help with your bills here.

Pennsylvania American Water

https://www.amwater.com/paaw/Customer-Service-Billing/covid-19-response

Late fees and shutoffs for non-payment can resume as of April 1, 2021. Late fees will resume on the bills issued in April. Call 1-800-565-7292 to set up a payment arrangement or check here to see if you are eligible for billing assistance programs.

New Jersey

Applications for the Low-Income Home Energy Assistance Program (LIHEAP) are open until June 30, 2021. This program helps very low-income households with heating costs. Find out more about requirements and apply here. You can also call the NJ Department of Community Affairs Energy Assistance Office at 1-800-510-3102.

Atlantic City Electric

https://www.atlanticcityelectric.com/SafetyCommunity/Safety/Pages/coronavirus.aspx

Atlantic City Electric does not have a suspension of shutoffs or late fees. Customers struggling to pay their bill should call 1-800-642-3780 to establish a payment plan or apply for help with your bills here.

PSE&G

https://nj.pseg.com/safetyandreliability/safetytips/Coronavirus#customers

Shut offs for non-payment are suspended until further notice. Customers unable to pay should call 1-800-357-2262 to arrange a deferred payment plan or apply for help with you bills here.

South Jersey Gas

https://southjerseygas.com/covid-19_message_to_customers.aspx

Shut offs for non-payment are suspended until further notice. Customers struggling with their bill should call 1-888-766-9900 to set up a payment arrangement or apply for help with your bills here.

New Jersey American Water

https://www.amwater.com/njaw/Customer-Service-Billing/covid-19-response

Late fees and shutoffs for non-payment are suspended until further notice. Call 1-800-272-1325 to set up a payment arrangement or check here to see if you are eligible for billing assistance programs.

Phone & Internet

Many internet services are offering help to get connected during COVID-19. Find a map of free WiFi hotspots in Philadelphia here

Comcast

https://corporate.comcast.com/covid-19

  • Service disconnections for non-payment and late fees are suspended until June 30, 2021 if customers contact Comcast to let them know they cannot pay their bill.
  • Internet Essentials is Comcast’s low-income internet plan. It is free for 60 days to new customers approved before June 30, 2021. Find out more and apply here.
  • Xfinity Wifi hotspots will be free to anyone until June 30, 2021.

Verizon

https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19

AT&T

https://about.att.com/pages/COVID-19.html

  • Access from AT&T is a $10 per month low-income internet plan with availability expanded to families participating in the National School Lunch Program and Head Start during through June 30, 2021. Find out more and apply here.

T-Mobile

https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response

  • If you are struggling to pay your T-Mobile bill, use your account online or call 611 to set up a payment plan.
  • T-Mobile Connect offers a phone plan as low as $15 per month. Find more here.

 

Mortgage and Rent

The American Rescue Plan, the COVID-19 relief bill passed on March 11, 2021, includes money for rent and mortgage assistance. We will update this section as Pennsylvania and New Jersey roll out programs to get assistance to residents. Philadelphia plans to open rental assistance in March, see the Rent section below for additional information.

Mortgage

Mortgage holders are encouraged to contact their lenders if they are struggling to pay their mortgage. Many banks and financial institutions are offering some mortgage relief. Find out more here.

Pennsylvania

The moratorium on evictions and foreclosures has ended in Pennsylvania. The PA Housing Finance Agency offers counseling and assistance for homeowners struggling to pay their mortgages.

New Jersey

There is a moratorium on evictions and foreclosures in New Jersey until further notice (up to 60 days after state of emergency declaration lifted). 

The New Jersey Department of Human Services COVID-19 Housing Assistance Program has been suspended due to the large number of applications received. If you applied, it will be reviewed in the order it was submitted until funds are exhausted. See updates here. 

Rent

The CDC’s eviction moratorium has been extended until June 30, 2021. The moratorium does not automatically protect renters, it requires renters to give their landlord a declaration stating that the person has lost income due to COVID-19, expects to make less than $99,000, has tried to get rental assistance or other help, is paying as much rent as possible given expenses, and would likely become homeless or have to double up with others if you are evicted. Find the CDC’s declaration here and give it to your landlord by hand, text, email, or mail. Keep a copy for your records.

Philadelphia

Rental Assistance: Phase 4 of rental assistance is open now for landlords and tenants to apply. For a list of what you need to complete the tenant application, click here. Assistance is available for both rent and utilities. Rent assistance can be for up to 12 months of past-due rent and three months of forward rent (limited to 12 months total) at a maximum of $2,000 per month, which can include late fees or other costs passed on by the landlord (like utilities). Utility assistance is for the current month and past due payments only. The maximum amount is $2,000 for each utility provider – PGW, PECO, and Philadelphia Water Department.  See the Phase 4 FAQ for more information. 

You can check the status of your application here. For other tenant assistance, see a list of assistance programs here. You can also call the Philly Tenant hotline at 267-443-2500 or visit phillytenant.org.

Evictions: The moratorium on eviction lockouts in Philadelphia has been extended to June 30, 2021 by the courts. The courts have started to issue Writs of Possession, this is not a lockout, tenants have until May 16, 2021 to remain in their homes unless the landlord receives special permission for an earlier lockout. Landlords must apply for Philadelphia Rental Assistance Program and enroll in the Eviction Diversion Program before filing against a tenant in court. 

Renters who were impacted by COVID-19 (including being diagnosed, caring for family, having a higher COVID-19 risk, losing a job or hours, etc.) must send their landlord the Tenant COVID-19 Certification of Financial Hardship stating if you would like your landlord to waive late fees, schedule an eviction mediation meeting through the Eviction Diversion Program, and/or establish a 9-month payment plan. Learn more about the Eviction Diversion Program here. If you receive an eviction notice, call the Philly Tenant Hotline 267-443-2500 or visit PhillyTenant.org for legal help.

Information for renters at risk of eviction: Before a renter can be evicted, the landlord must send the Landlord Required Notice of Rights to Tenants 30 days before taking any steps to evict. This describes rights granted by the Emergency Housing Protection Act which include (1) landlords cannot charge late fees or interest on back rent from March 1, 2020 to September 31, 2021, (2) renters and landlords must participate in mediation before an eviction until March 31, 2021, (3) renters struggling due to the COVID-19 pandemic can create a 9 month payment plan for back rent owed from March 1 to December 31, 2020, and (4) renters illegally locked out can receive damages. Find out more about the Emergency Housing Protection Act here.

Pennsylvania

Rental Assistance: The Emergency Rental and Utility Assistance Program is open for applications  on COMPASS. However, Bucks, Chester, Delaware, and Montgomery counties are not using the state system. Enter your county in COMPASS and you will be redirected to how to apply in your county. Learn more about the program here.

Evictions: The moratorium on evictions and foreclosures in Pennsylvania has ended. You may be protected under the CDC eviction moratorium in effect until June 30, 2021. See the Rent section above for more information.

New Jersey

There is a moratorium on evictions and foreclosures in New Jersey until further notice (up to 60 days after state of emergency declaration lifted). 

Pre-applications for the NJ COVID-19 Emergency Rental Assistance Program Phase 2 are open. Apply online here. Pre-applications are required to enter the lottery for selection. Applicants selected will be contacted via email to complete a full application to determine eligibility. There is no deadline listed, so submitting your pre-application as soon as possible is encouraged. 

To qualify applicants must qualify as listed below. See more information on eligibility here.

  • Qualify for unemployment or have experienced a significant reduction in household income, incurred significant costs, or experienced a financial hardship due directly or indirectly to COVID-19 outbreak.
  • Demonstrate a risk of experiencing homelessness or housing instability.
  • Have a household income at or below 80 percent of the area median.

If you need additional housing assistance, learn more about other available programs in NJ here. You can also find a list of non-profits that may be able to help renters facing difficulties due to COVID-19.

Food

The City of Philadelphia is distributing free food boxes at many sites. Families can pick up meals for children and youth at 60+ locations throughout the city. All children and youth are eligible, and no ID is required. Residents can also pick up food boxes at sites throughout the city. Seniors (anyone 60+) can pick up meals at sites throughout the city, but must call ahead to reserve meals. Find food sites here.

For other local efforts, check your county or township website.

Multi-County Food Banks

Food Banks by County

Salem County, NJ: https://www.foodpantries.org/ci/nj-salem

COVID-19 Vaccinations

How vaccines are distributed is different in each state, county, and city. NPR has created a COVID-19 Vaccine Tool that allows users to enter their state (or city in some cases like Philadelphia) and then be linked directly to accurate information on who is eligible, how to sign up to be notified when you’re eligible, and where you can register for vaccines if you are eligible. Find the tool here.

Philadelphia

As of May 12, 2021, all residents age 12 and older are eligible to get their Pfizer COVID-19 vaccine and all residents age 18 and older are eligible to get the Moderna or Johnson & Johnson vaccines. Vaccines are free and everyone is eligible regardless of immigration status. Find a City-run clinic here, find a partner-run clinic here, or call 311 for information.

For answers to your COVID-19 vaccine questions in Philadelphia, see the Philadelphia Health Department FAQ page, call 1-215-685-5488 or 311, or email COVID@phila.gov.

Pennsylvania

As of May 12, 2021, all residents 12 and older are eligible to get their Pfizer COVID-19 vaccination and all residents age 18 and older are eligible to get the Moderna or Johnson & Johnson vaccines. Vaccines are free and everyone is eligible regardless of immigration status. To find a location, visit www.vaccines.gov.

For answers to your COVID-19 vaccine questions in Pennsylvania, see the PA Department of Health FAQ page or call 1-877-724-3258.

New Jersey

As of May 12, 2021, all residents aged 12 and older are eligible to get the Pfizer COVID-19 vaccine and all residents age 18 and older are eligible to get the Moderna or Johnson & Johnson vaccines. Vaccines are free and everyone is eligible regardless of immigration status. To find a location, visit covid19.nj.gov/pages/finder.

For answers to your COVID-19 vaccine questions in New Jersey, see the Department of Health FAQ page here or call 1-856-568-0545.

 
Other Covid-19 Relief

Healthcare

Enrollment for Affordable Care Act (ACA) health insurance coverage is open now until August 15, 2021. Premiums have been lowered through 2022 by the American Rescue Plan and individuals will not have to take additional steps to get these savings if they are already enrolled and eligible.

If you lost a job or had your hours cut, the American Rescue Plan offers free COBRA coverage through your previous employer from April 1 to September 30, 2021. This coverage is usually only available for 18 months after separation from a job. For example, if you lost your job in February 2020, you would only eligible for free coverage until August 2021. Individuals will not have to backpay for retroactive coverage. Plan administrators are required to notify eligible individuals by May 30, 2021.

Student Loans

Interest on federal student loans is suspended until September 30, 2021. All loans have been put on administrative forbearance and borrowers are not required to make payments. If you continue to make payment voluntarily, the amount will be applied to the principle of the loan.

The American Rescue Plan put into place a new rule that from January 1, 2021 to December 31, 2025 individuals will not have to pay income taxes on student loan debt that is forgiven or canceled. For example, if you completed the income-driven repayment period, were defrauded by your college, or complete the term for public service loan forgiveness.