Philadelphia International Airport is working hard to make sure that customers feel safe when they return to travel, and PHL's leaders are working equally hard to make sure employees feel that way too. In this Runway to Recovery episode, Chellie interviews Sheila Trueheart, PHL Deputy Director of Administrative Operations, about new protocols and policies rolling out for the City of Philadelphia's Division of Aviation. Topics include: 

• Enhancements to common use areas like offices, elevators, lobbies and break rooms 
• Virtual meetings and training adjustments
• Surveys among the Division of Aviation's 800 employees and 27 departments
• Flexibility for operational needs and challenges such as specialized personal protective equipment 
• Dealing with uncertainty and prioritizing the mental health of the employees