Travel Alert

​The SEPTA Airport Rail Line will be using shuttle bus service on weekends in August beginning Saturday-Sunday, August 5-6, between Philadelphia International Airport and 30th Street Station due to a track improvement project. Shuttle bus service will transport passengers between the Airport and 30th Street beginning at approximately 4:30AM on Saturdays through 12:30AM on Mondays. Bus schedules will be posted at platforms at Terminals A-East, B, C/D and E and can be downloaded at www.septa.org/airport. More information

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  • Where can I find a particular airline, flight number and status?

    Flight information can be found under Flight Information at the top of the page. Flight information can also be obtained by contacting your airline directly (toll-free numbers are listed under Airlines) or by calling 1-800-PHL-GATE (1-800-745-4283).

  • Is public transportation available from the Airport to downtown Philadelphia?

     Yes. The SEPTA Airport Regional Rail Line runs every 30 minutes between the Airport and Center City. For more information, click HERE.
  • What are my parking options at the Airport?

    Parking is available in the Garages (A-East, A-West, B, C, D, E , F and the AAdvantage® Aviator™ Mastercard® parking area for hourly  and long-term parking), Short-Term parking (1 hour or less), at the Economy Parking Lot (daily and long-term parking), and AAdvantage® Aviator™ Mastercard® parking can accommodate both short and long term parking. Parking rates can be found in the Directions and Parking page.

     
     
     
  • How early should I arrive before my flight?

    Passengers should arrive at the Airport at least 2 hours before the scheduled departure of a domestic flight and 3 hours prior to the scheduled departure of an international flight.
  • Can I meet someone or escort them to the gate?

    Only passengers with tickets to travel on that day are permitted past security checkpoints to the gate areas. Those wishing to meet someone in the terminal building can wait in the areas just before the checkpoints, or meet in the baggage claim areas. Please contact your airline if you have special circumstances regarding gate access.
  • Is it still possible to drop off and pick up someone in front of a terminal?

    Yes, vehicles are permitted to pull up curbside, but ONLY for ACTIVE loading and unloading. Vehicles left unattended at the curb will be towed.
  • Is there an area where I can wait in my car to pick up someone at the Airport?

    Philadelphia International Airport offers a Cell Phone Waiting Lot that is easily accessible from both I-95 and Route 291 and provides free waiting on Airport property.
  • Can I bring liquids in my carry-ons?

    Certain items are not allowed beyond security checkpoints, in carry-on luggage or on aircraft. For current information please read the TSA Prohibited Items list. To find out whether adhesives, aerosols, gels, and other items are allowed in checked bags or carry-ons, visit the FAA's website PackSafe.

    NOTE: beverages, yogurt and other liquids and gels can be purchased in the secure area and taken aboard the plane.
  • Can I bring a laptop, CD player or electronic hand-held game in my carry-on?

    Laptops, CD players and electronic hand-held games are permitted in carry-ons. Laptops must be removed from bags, placed in a plastic bin and sent through the X-ray machine.
  • What are the weight/size restrictions on checked and carry-on luggage?

    Contact your airline for its policies on checked and carry-on luggage. This information can be found on the airline's website.
  • Is there assistance for minors traveling alone?

    To obtain assistance for minors traveling alone, please contact your airline.
  • Does the Airport have storage lockers?

    No. The Airport does not provide stored luggage facilities.
  • Do I need to go through security to travel from one terminal to another?

    If you are in the post-security checkpoint area, you can connect to any terminal without having to go in and out of security a second time. There is also a free shuttle bus that operates secure side between Terminal F and Terminal C and Terminal A-East.
  • Do I need to go through security to reach my connecting flight after leaving the Customs area?

    Yes, you will need to go through security to reach your connecting flight after leaving the Customs area.
  • What is the easiest way to travel between Terminal F and Terminals A-West, B, C and D?

    Free shuttle bus service is available at Terminal F, Gate F-14, to Gate C-16 (Terminals C,D and B) and Gate A-1 (Terminals A-East and A-West). Buses at C-16 and A-1 provide service to Terminal F only.
  • Are there facilities and services for passengers with disabilities?

    The airport has a variety of accessible services and facilities that are available to travelers with disabilities. Detailed information on services for travelers with disabilities can be found in the Getting Aroung Guide.
     
    Travelers or families of passengers with disabilities and medical conditions may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.
  • Does the Airport offer business services to travelers?

    The UPS Store, located on the Terminal A/B walkway, offers copying, faxing, shipping, notary public and related services for the business traveler as well as computers with Internet access. Data ports are located in every terminal. The Airport provides free wireless Internet access. The Airport Marriott, which is accessed via the Terminal B pedestrian bridge, has data ports available for public use. Travelex on the A/B walkway offers cash checking, money orders and other financial services.
  • Does the Airport offer Wireless Internet access?

    The Airport offers free Wireless Internet access to everyone, every day. To utilize this service, users must have a computer with built-in Wi-Fi technology or an 802.11b network interface card.
  • What food, beverage and retail shops are available in the Airport?

    The Airport’s award-winning food, beverage and retail program offers more than 160 national brand and popular local shops and restaurants selling a variety of quality food and merchandise. For a complete listing of all concessions, visit our Food & Shops
  • How can I page someone?

    If you need to page someone in the Airport, call 215-937-6937 and ask to have your party paged. Passengers and visitors at the Airport who wish to page someone can call 6937 from a white courtesy phone. In addition to audio paging, the Airport provides visual paging on LED monitors throughout the Airport.
  • Where are the car rental agencies?

    Passengers with rental car reservations should take the appropriate rental car company shuttle departing from Zone 2 outside the baggage claim area. For passengers without rental car reservations, courtesy phones for each rental car company are available in each of the baggage claim areas. For additional information, visit Transportation Services.
  • Does the Airport have a Lost and Found?

    Yes. For more information, click HERE
  • What is the Airport’s mailing address?

    The Airport’s mailing address is simply:
    Philadelphia International Airport
    Philadelphia, PA 19153
  • What address can I use to get driving directions to the Airport on the Internet?

    In the destination box, you can either enter the Airport code (PHL) or insert the following street address:

    8000 Essington Avenue
    Philadelphia, PA 19153

    You may also view Directions to the Airport.
  • Does the Airport have smoking areas?

    Smoking is NOT permitted in the Airport.
  • Are restrooms accessible to persons with disabilities?

    The Airport offers restroom facilities accessible to those with disabilities. In addition, companion care restrooms are located throughout the Airport.

  • Does the Airport have pet relief areas?

    The Airport provides 7 pet relief areas ranging in size from 250 to 600 square feet. For a listing of locations, click HERE.
  • Does the Airport have an observation deck?

    Although there is no designated area for an observation deck at the Airport, passengers have the opportunity to view the airfield from various locations throughout the Airport's seven terminals. Flights that are arriving and departing on the Airport's runways can be seen from various gates past each terminal's security checkpoint.
  • Does the Airport have publications available to the general public?

    Yes. The Airport has several publications that are available free to the general public. Many of our brochures and publications such as the Passenger information Guide, are also available on this website as PDF files which can be viewed online or downloaded and printed.
  • How can I apply for a job at the Airport?

    To apply for a job with Airport food and retail shops, airlines, rental car agencies, Transportation Security Administration or other federal agencies, visit  Jobs@PHL Airport. To apply for temporary positions with the Division of Aviation, visit the City of Philadelphia's Division of Aviation job listings. To apply for permanent positions at the Airport with the City of Philadelphia, visit the City of Philadelphia job listings.
  • Does the Airport offer tours?

    Yes, the Airport offers tours to groups of at least 10 and no more than 20 individuals, from 3rd grade on up. Contact the Airport tour coordinator at 215-937-5458 for more information.
  • Does the Airport offer "Fear of Flying" classes?

    The Airport does not offer "Fear of Flying" classes. There are a number of online teleseminars and courses offered on the subject. These can be found through a variety of search engines.
  • What is the contact information for Northeast Philadelphia Airport?

    The phone number is (215) 685-0333. The mailing address is: Box 10, 9800 Ashton Road, Philadelphia, PA 19114.
  • Does the Airport offer a facility where one can lie down and take a nap before boarding their flight?

    Minute Suites, located on the Terminal A/B walkway past-security, offers private suites for an hourly fee that include a sofa, a workstation and TV.
  • Is TSA Pre-Check available at Philadelphia International Airport?​

    Yes. For more information, click HERE.

  • Does the Airport offer Global Entry kiosks​?

    Yes. For more information, click HERE.

  • Where can I find an ATM (Automated Teller Machine) at the Airport?

    ​Bank of America ATM machines are available in 17 locations in both the pre- and post-security areas of the terminals. A complete listing is available here.