PHL SMS Reporting Portal
*For emergencies contact the Airport Communications Center at 215-937-3111
SMS helps create pathways for each of us to be heard and at the center of an effective SMS is the flow of information. Information about:
- Safety
- Risk
- New ideas
- Challenges to understanding how work actually gets done
Because SMS asks us to focus on the process of how we work and how we think, it also prioritizes hearing about work from the people doing it. It is important to know that when we share information in SMS, we do so with the intention of learning, not finding fault in one another. To ensure we live up to our Airport’s non-punitive safety reporting goal, SMS reports are confidential and anonymous unless you choose otherwise.
Because reporting is a central function of SMS, we make it easy and available to anyone through the reporting portal here.
The PHL SMS Reporting Portal allows you to submit a report confidentially and anonymously. You can also initiate a safety report by talking with a supervisor or member of the PHL SMS team.
*For emergencies contact the Airport Communications Center at 215-937-3111