If you plan to use Uber, Lyft, or another app-based ride service after landing at PHL, proceed through Baggage Claim and follow the Ground Transportation signs for Ride App/Zone 7.
Ride App pick-up zones are located on the S. Commercial Road outside of each Baggage Claim. Exit through the doors onto the S. Commercial Rd. and continue to follow signs for Ride App/Zone 7.
Unless a traveler has made arrangements for a driver to meet them inside baggage claim, passengers should not accept rides from drivers outside of the designated ground transportation pick-up zones, or those that approach them inside the airport or cannot be identified as an authorized rideshare or taxi driver. Passengers who are approached by drivers are advised to tell an attendant at the baggage claim information desk or call Airport Police from a white courtesy phone or 911 on their cellphones. Those needing assistance finding their ride waiting area can also ask the information desk attendant or contact the Airport Communications Center from a white courtesy phone or by calling 215-937-6937.