Airports are considered essential infrastructure that remain operational during crises to allow airlines to transport those that must fly and important cargo. PHL is home to 21,000 employees from hundreds of companies that help serve passengers. Many of these employees continue to report to the airport during the COVID-19 pandemic to keep PHL moving.
PHL’s operations team makes sure planes can fly in and out of the airport and travelers and crews can access the facility. The Operations Tower coordinators and the airside operations staff continue to inspect PHL’s airfield daily to keep FAA Part 139 compliance, providing airplane escorts and controlling the main access gate to the airfield. Terminal and landside operations staff inspect the terminals and roadways around PHL.
Additionally, PHL’s security staff has handled the challenge of maintaining access control, fingerprinting, the IET training center and issuing I.D. badges while practicing social distancing.
Across the airport, PHL frontline staff perform a variety of jobs to serve passengers, including:
- Police Officers
- Air Traffic Controllers
- Airport Operations Airside and Terminal Landside Staff
- Security Staff
- TSA Agents
- Baggage Handlers
- Ticketing and Gate Agents
- Store Clerks
- Parkway Guest Services Staff
“I’m so proud of the PHL team’s commitment to our passengers, to each other and to the airport during this crisis,” said PHL CEO Chellie Cameron. “Please continue serving with courage and compassion and together we will get through this.”