The September 20th announcement that, beginning in November, the United States will ease restrictions that have prevented citizens from 33 countries since March 2020, was especially welcomed by Philadelphia International Airport (PHL).

Prime Flight Aviation Services Line Queue Attendant Tonia Davis recently received the “Impression-makers” award in the inaugural round of PHL’s Airport Employee Recognition Program. This award recognizes frontline customer-facing employees, who provide direct customer service.  

When planning travel, small details that can easily be overlooked can make or break a trip. For example, do you know how you are getting from the airport to your final destination? Do you need ground transportation services? Is public transit available? How do you get to the rental car office? Are you familiar with the airport’s layout?