-What is your current position at PHL and how long have you worked here?
I started at PHL in 2006 as a Custodial Worker 1, I worked my way up through the ranks and I’m now a Custodial Supervisor 2. I coordinate cleaning activities at the airport and oversee custodial workers assigned to cleaning the terminals for passengers.
-Why did you decide to work at PHL and what’s the most meaningful part of your job?
I chose to work at PHL for job security, and the most meaningful part of our job is providing a clean service that helps people enjoy their traveling experience.
-What do you enjoy most about the airport?
You get to meet people from all walks of life, whether they’re a passenger, vendor, or a coworker. An opportunity presents itself daily to meet someone and learn something new.
-What are some of the key principals/personal mantra by which you live by and what inspires you?
I live by three quotes:
- “Don’t present a problem without a solution.”
- “Treat others the way you would like to be treated.”
- “Have faith in God, but don’t forget to tie your camel.”
-Do you have any ‘favorites’ (eateries, retail shops, amenities, etc.) that you would recommend to family and friends traveling through PHL?
I would recommend travelers stop by the Gap store, they’re great for last-minute pickups, and their customer service is excellent!
-What’s your most memorable moment at PHL?
My most memorable moment at PHL was when I recently treated my entire 40 person staff to lunch to show them that I appreciate their hard work and dedication during the COVID-19 pandemic. I understand that the job is not glamorous and sometimes can be defeating; however, I wanted them to know that the work they do does not go unnoticed. Serving them, the food and seeing the joy on their faces was priceless.
-What challenges has your department faced since the COVID-19 pandemic and how have you and your co-workers overcome those challenges?
The Covid-19 pandemic left us understaffed due to closed daycare centers, SEPTA not running on a regular schedule, and workers taking care of loved ones. One of the ways we have overcame the challenge is having all hands on deck. My coworkers and I have been chipping in as needed, and some people have been working below their pay grade and doing whatever it takes to get the job done.