PHL Employee Profile: Keron Booth, Custodial Supervisor

-What is your current position at PHL and how long have you worked here? 

I started at PHL in 2006 as a Custodial Worker 1,  I worked my way up through the ranks and I’m now a Custodial Supervisor 2. I coordinate cleaning activities at the airport and oversee custodial workers assigned to cleaning the terminals for passengers.  

-Why did you decide to work at PHL and what’s the most meaningful part of your job? 

I chose to work at PHL for job security, and the most meaningful part of our job is providing a clean service that helps people enjoy their traveling experience.  

-What do you enjoy most about the airport?  

You get to meet people from all walks of life, whether they’re a passenger, vendor, or a coworker. An opportunity presents itself daily to meet someone and learn something new.  

-What are some of the key principals/personal mantra by which you live by and what inspires you?   

I live by three quotes: 

  • “Don’t present a problem without a solution.” 
  • “Treat others the way you would like to be treated.” 
  • “Have faith in God, but don’t forget to tie your camel.”

-Do you have any ‘favorites’ (eateries, retail shops, amenities, etc.) that you would recommend to family and friends traveling through PHL? 

I would recommend travelers stop by the Gap store, they’re great for last-minute pickups, and their customer service is excellent! 

-What’s your most memorable moment at PHL? 

My most memorable moment at PHL was when I recently treated my entire 40 person staff to lunch to show them that I appreciate their hard work and dedication during the COVID-19 pandemic. I understand that the job is not glamorous and sometimes can be defeating; however, I wanted them to know that the work they do does not go unnoticed. Serving them, the food and seeing the joy on their faces was priceless. 

-What challenges has your department faced since the COVID-19 pandemic and how have you and your co-workers overcome those challenges? 

The Covid-19 pandemic left us understaffed due to closed daycare centers, SEPTA not running on a regular schedule, and workers taking care of loved ones. One of the ways we have overcame the challenge is having all hands on deck. My coworkers and I have been chipping in as needed, and some people have been working below their pay grade and doing whatever it takes to get the job done.   


Media Contacts

Christine Ottow
Director of Strategic Communications
[email protected]
Heather Redfern
Public Affairs Manager
[email protected]

Social Links

Twitter Logo FaceBook Logo Flickr Logo Instagram Logo
Notice of Privacy Practices