February 2026 Newsletter

Good things start with a great team at PHL and PNE!

We’re only one month in, but 2026 is kicking off with a great start! Together at the Department of Aviation, we are accomplishing great things.

It was wonderful to celebrate employee and team achievements with a packed room at the PRIDE Award Ceremony and employee recognition event. Congratulations to all the PRIDE and team award winners and those celebrating career milestones!

We can also be proud of the many achievements we achieved in 2025. We’ve summarized them in this infographic. From enhancing our facilities and securing new destinations to gearing up to provide excellent guest services and launching an important public awareness campaign to prevent human trafficking, we’re ready for all the great things in store for 2026.

 

what's new and what's next

PRIDE Winners holding awards
Department of Aviation Celebrates Excellence and Achievements 

On January 21, the DOA hosted its annual ceremony to honor PRIDE award winners, retirees, and staff reaching years of service milestones. For the first time ever, the DOA presented awards for team achievements and the Chiefs’ Choice Award. Read more below or view the photos.   

read more

PHL and PNE Launch Comprehensive Human Trafficking Awareness Campaign 

As Philadelphia prepares to host major global events in 2026, the DOA is increasing efforts at PHL and PNE to educate travelers and staff on recognizing and reporting the signs of human trafficking. 

read more
freedom starts here. Fighting human trafficking. if you see something, speak up. Your awareness can be their way out
Transform PHL Learn more at pho.org/transform
Check Out the New Capital Development Webpage

Good things are happening at PHL and PNE and the DOA has kicked off a new “Transform PHL” and “Transform PNE” campaign to let everyone know the status of capital development improvements projects. 

read more

Employee Suggestion Box 

Your feedback helps us continue to improve and grow together. Suggestion boxes are located at: IP2 (2nd, 3rd, and 4th floor lobbies), PNE, P&G, MSB, Terminal D Offices, Custodial Spaces (2), the Warehouse, and AOC. You can also submit your ideas through our Digital Suggestion Box. Whether it’s an idea, a suggestion, or a shout-out for a team member, your voice matters!

Digital Suggestion Box

 

the connection hub

Airport Empowerment Groups

Meet other co-workers and engage in new activities. If you are interested in participating or leading an AEG at PHL/PNE, email your idea(s) to [email protected]


GoldPros (Resources and encouragement for women over 40):

2026 Galentine's Par-Tea, Wed. Feb. 11, 10:00 AM - 11:30 AM. Please RSVP if you plan to attend. $10 donation. Email Deatrice Isaac or Tawanda Green.


PHLight Club (For men over 40 and allies)
PHLight Club and Allies Airport Empowerment Group will be visiting the Dave and Buster's on Columbus Boulevard (near Spring Garden street), after work on Friday, February 13th. Parking in that location is free before 3 pm.
 
The PHLight Club meets the last Thursday of every month. For more information or to join, contact [email protected].

Young Professionals in Business Aviation (YoPros)

YoPros are employees 40 and under interested in networking and connecting with other young professionals. Co-chairs are Amy Liu from Capital Development and Latia White from HR/Training. To join or submit ideas, email [email protected] or [email protected].

Thank you to everyone who joined us for our vision board session. The energy, creativity, and meaningful conversations truly set the tone for an inspiring start to 2026. It was great to reflect on goals, share ideas, and connect with fellow YoPros. four people holding up 2026 vision boards


As we keep the momentum going, we’re excited to invite you to our February YoPro event:

💬 Connect & Collaborate
📅 Tuesday, February 11
🕛 12–1 pm
📍 IP2, 4th Floor – Collaboration Room

This structured networking session is designed to help you expand your professional circle, exchange ideas, and strengthen connections across the organization.
We look forward to seeing you there and more great events are on the way this winter and spring!


Unity in Community

Friday, March 27th, 11:00 AM – 1:00 PM
IP2, Suite 400 – Executive Conference Rooms (4514 – 4515). Join us as we celebrate the end of Ramadan. All are welcome! See flyers on bulletin boards for suggested donation and RSVP information.


Voices of DOA and Allies

We're coordinating donated Suhoor and Iftar care packages for Ramadan. Feb 6. is the last day to sign up for a care package. See Flyers on bulletin boards or call 215-863-3997 or 215-937-5544 to sign up. Packages will be delivered Feb. 20.

 

team growth

New Hires

Keith Fulton, Cable Plant Software Coordinator    
Calvin Hagins, Facilities Care Worker 1    
Neeraj Kumar, Deputy City Solicitor    
Ryan Marks, Director of Air Service Development    
Milton Shabazz, Semiskilled Laborer    

 

Train for tomorrow

Training - Lead from Within, Microsoft 3, PowerPoint 1

Lead From Within: The Power of Self-Awareness in Leadership (3-part series)

February 4, 11, & 18

Project success isn’t just about timelines and task lists—it’s about LEADING. Project Leadership Unlocked is a practical three-part series that empowers professionals to lead projects with vision, focus, and follow-through, even if project manager isn’t in their job title. Participants will learn how to think strategically, communicate clearly, and drive results from planning to completion. 

register


Microsoft Word 3

February 11

Learn how to create complex documents, automate task with macros, and design professional templates. Whether you’re preparing for a certification, enhancing your productivity, or aiming to stand out in the workplace, this course will equip you with the expertise to handle a Word challenge with confidence.

register


Microsoft PowerPoint 1

February 25

Learn how to create complex documents, automate task with macros, and design professional templates. Whether you’re preparing for a certification, enhancing your productivity, or aiming to stand out in the workplace, this course will equip you with the expertise to handle a Word challenge with confidence.

register

EAP Session: Conflict Resolution

February 11, IP2, 4th Floor, Room 4505, from 11 a.m.-12 p.m., with a Teams option available.

UPENN’s EAP will host a Conflict Resolution seminar with Genevieve Chaney. 

 

Airport Superstars

Jeanine Wing — Custodial Worker II
Jeanine holding award

Unsung Heroes

DOA Custodial Worker II Jeanine Wing received PHL’s “Unsung Heroes” award for her dedication, compassion, and behind-the-scenes efforts to support and assist passengers. 

read more

2025 PRIDE Award Recipients

PRIDE Awards recognize employees who have exhibited our PRIDE values over the past year. These recipients have impacted the airport community in meaningful ways.

Moda's headshot

Moda Ndiaye

Custodial Work Supervisor I

Louis' Headshot

Louis Baxter III

Industrial Electrician II

Lakiesha's headshot

Lakeisha Hawes-Cousin

Airport Communication Supervisor

John's headshot

John Glass

Airport Operations Superintendent

Ryan's Headshot

Ryan Moten

Pavement & Grounds Superintendent

2025 Team Award Recipients
Electronics group photo

Electronics

Commitment in Action Award

Honors the dedicated teams working behind the scenes whose commitment, reliability and collaboration ensure that everything runs smoothly. Their hard work and dedication embody the spirit of "making things happen." 

Hiring group photo

Hiring Services

Connection Award

Celebrates teams that embody the mantra of international connection by fostering collaboration, building strong relationships, and creating a culture where everyone feels included and valued.

ASU group photo

Administrative Support Unit

Compass Award

Recognizes the team that navigates uncharted territory with creativity and forward thinking. Their innovative ideas and problem-solving skills serve as a guide, helping move the organization toward new opportunities.

Chiefs' Choice Award
PHL Chiefs and some of the food pantry volunteers

The Food Pantry

Chiefs' Choice Award

Honors PHL/PNE employees who formed a cross-functional team and worked collaboratively to benefit the airport community in extraordinary circumstance. This award was presented to representatives of Community Relations, Government Affairs and Operations and acknowledges the many team members who helped provide food to an estimated 2,000 federal employees.

 

social buzz

 

tech tips

IT - Tech Tip, DOA AI Tools, IT Help Guide

Monthly Tech Tip: Restart = Refresh

A simple restart can fix many common issues like slow performance, application errors, or missing updates. Restarting your computer at least once a week helps keep it running smoothly and ensures important updates are applied.


Project Spotlight:

Get to know PHL Chat – the DOA's new AI Tool!

PHL Chat is now accessible to all staff with a @phl.org email account. PHL Chat is built on ChatGPT with safeguards in place to keep DOA data secure. Remember that while AI can be helpful, it may produce inaccurate information—always review and fact-check outputs.

Where to Access: https://chat.phl.org/
Intro Video & User Guide: https://phlairport.sharepoint.com/sites/My/phlchat

Mercury

IT and Finance are getting ready to fully roll out Mercury across the organization!  Mercury is the new Enterprise Resource Planning (ERP) and financial system that is a major upgrade over the existing Airport Management System (APMS). It will help us consolidate financial information and streamline workflows. Stay tuned for information, final testing and training. 

Billing Emails for Airlines

Departments: IT and Finance
IT successfully implemented an automated email system to deliver billing requests to the Airlines. This enhancement replaces a previously fragmented, manual process, creating consistent documentation workflow that saves time for both the Airlines and Finance and supports more timely monthly payments.

EASE Version 5 Upgrade

Departments: IT / Amadeus
Amadeus successfully upgraded all CMS terminals from EASE Version 4 to EASE Version 5. The upgrade was completed across the environment, ensuring terminals are now running the latest supported version with improved functionality and stability.


Quick Guide to IT Help and Access

IT Help Desk

Please submit all issues and requests through the Helpdesk Portal on your desktop.
The IT Service Catalog includes requests for hardware, software, office moves, and more. It's the fastest way to get your request to the right team. New services are added regularly, so it’s worth checking in from time to time!
 

IT FAQ Sheet - Quick Help, Fast

Have a quick IT question? The IT FAQ Sheet is a great first stop for common issues like passwords, Wi-Fi, email, devices, and security.

  • Checking the FAQ first can often save you time before submitting a ticket.
  • Access the IT FAQ Sheet here: IT FAQ Sheet

If you see Brittany Edwards or Roxanne Gliwa walking through your department, stop and say hello! Have a tech issue, question, or concern? They can submit an IT ticket for you on the spot to address it quickly.


IT Training Corner

Have a training suggestion? We’d love to hear from you!
Submit your ideas and help us create training sessions that make your work easier and more efficient.

 

InfoSec - Protecting PHL-PNE from Cyber Threats

Protecting our digital environment is a shared responsibility. As cyber threats grow more sophisticated, staying informed and vigilant is essential. This newsletter highlights current risks and practical steps users can take to help keep PHL and PNE secure.

read more

 

at a glance: Monthly Calendar

February 26

6 am to 6 pm

 

Blood Drive

PHL Tour Room C/D 

Register at redcrossblood.org and DELTAPHL to schedule an appointment.

Back

Media Contacts

Christine Ottow
Director of Strategic Communications
267-760-3931
[email protected]
Heather Redfern
Public Affairs Manager
215-600-6105
[email protected]

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