November 2025 Newsletter

October 22 2025

Written By: PHL Newsroom

Share your Voice in the Employee Survey!

Thank you to all the employees who completed the Annual Employee Survey early! More than one-fourth of the employee workforce has finished the survey to date.

We want to beat the last survey’s participation rate of 51%. In case you missed it, check your email bin for an email from [email protected] and click on the link to start your survey. Extra computers are set up in MSB and P&G work areas to help you take the survey online. The Engagement Team is visiting shift meetings and will have printed surveys if you prefer to complete it by hand. All information is completely confidential.

Share your feedback and help the DOA continue to improve!

Have you checked out the Intranet Brand Center?

Visit the Brand Center and download the latest letterhead templates, virtual meeting backgrounds, email signature and more! You can also see our new campaign “Good things start here!” throughout the many digital displays throughout PHL!

What's new and what's next

Updates & Announcements

Submit Nominations for the Employee Recognition and P.R.I.D.E Awards Celebrate excellence by nominating individuals or units for the Employee Recognition and P.R.I.D.E. Awards! Submit nominations by November 10 to ensure consideration.
New USO Lounge Opens at PHL PHL celebrated the grand opening of its newly relocated and constructed USO Lounge in Terminal E on October 10, providing comfort and care for U.S. service members and their families.
	PHL STEAM Symposium Inspires Future Leaders of Tomorrow On October 7, the DOA’s Community Relations team hosted its first STEAM Symposium, giving over 40 high school students hands-on exposure to careers in science, technology, engineering, arts, and math.
PHL Welcomes Homecoming 250 In the spirit of honoring service and history, PHL hosted a Homecoming 250 kickoff event on October 8 to celebrate military guests and veterans of the airport community.
	“Navigating Toward Success” - 13th Annual Business Opportunity Forum at PHL On October 3, the DOA hosted its 13th Annual Business Opportunity Forum, bringing together business owners, city leaders, and industry experts to explore upcoming opportunities at PHL and PNE.
Department of Aviation Hosts Inaugural Cybersecurity Summit To kick off Cybersecurity Awareness Month, PHL hosted its first Cybersecurity Summit to build awareness, share practical tools, and strengthen the airport’s defense against evolving cyber threats.

the connection hub

Airport Empowerment Groups

Meet other co-workers and engage in new activities. If you are interested in participating or leading an AEG at PHL/PNE, email your idea(s) to [email protected].

GoldPros (Resources and encouragement for women over 40):

For information on upcoming GoldPros events and to join, email [email protected].

New! PHLight Club (For men over 40 and allies)

The PHLight Club meets the last Thursday of every month. For more information or to join, contact [email protected].

Young Professionals in Business Aviation (YoPros)

YoPros are employees 40 and under interested in networking and connecting with other young professionals. Co-chairs are Amy Liu from Capital Development and Latia White from HR/Training. To join or submit ideas, email [email protected] or [email protected].

Women of Color in Aviation and Allies

Connection, empowerment, and collaboration-- members share experiences, ideas, and support one another. If you have questions or topics you would like to explore, contact [email protected].

Food Truck Day at PHL Feedback

employees standing around talking next to a food truck

A huge shoutout to our incredible vendors and volunteers who turned Food Truck Day at PHL into an epic feast of fun and flavors! From BBQ to funnel cakes, a time was had by all!

Should we do it again? Food Truck Day Survey

team growth

New Hires

Sherrise Rowe

Director of Federal Contracting Initiatives

Jolanda Scott — Airport Claims Manager

train for tomorrow

Training

City Ethics Training

The Board of Ethics' new training regulation requires that all existing City employees receive ethics training every five years, in addition to their initial training upon hire. In order to have everyone in compliance, we are beginning a five-year training rollout to slowly stagger everyone's training schedule. The Training & Development unit will contact employees who will need to complete their ethics training.

Communication & Professionalism Altitude of Excellence (Three Sessions)

November 4, 6, & 13

Altitude of Excellence is a dynamic, high-energy three-part training series that is designed to strengthen professionalism and sharpen communication skills at the DOA. Whether you're engaging with the public, collaborating with coworkers, or leading a team, how you communicate—and how well you listen—can either ground or launch your success.

Coming Soon! LinkedIn Learning for All Employees

The Office of Human Resources is excited to announce a new professional development initiative: the City has purchased a license that provides all departments with full access to LinkedIn Learning’s premium features. This platform offers professional development opportunities for every level of the organization, while also providing leadership with valuable insights into learning progress and outcomes.

Stay tuned for more details on how to get started!

Orientation

New Employee Orientation

New Employee Orientation (NEO) will be held for two days for administrative staff (non-shift workers). New employees will also have the opportunity to tour the airport and complete PHL WORKS training. Notifications to new employees will be communicated by HR and Training & Development.

wellness corner

PHL WELL

PHLWELL will host Relaxation 101 on November 13 from 11 a.m.- to 12 p.m. in IP2, room 4509. No registration needed.

Check out some of our favorites posts from October!

Instagram

we're taking flight. insomnia Cookies — Born in Philly and loved Nationwide. Insomnia Cookies is coming to PHL

Facebook

A new way to the Pacific Northwest. PHL to Portland Oregon — Alaska Airlines to launch daily seasonal nonstop service from PHL to Portland

what's blooming at departures — The new Departures Terminal Landscaping reimagines its wetland ecosystem history through vibrant native ecology and local identity

Follow our channels to stay in the know!

tech tips

InfoSec

The Hidden Threat

Unmanaged devices and unsafe browsing in today’s fast-paced digital world, convenience often comes at a cost. Two common yet serious cybersecurity risks facing organizations are the use of unmanaged devices and browsing blocked or unsafe websites. Both can create hidden entry points for attackers, putting sensitive data, company systems, and reputations at risk.

Monthly Tech Tip: Clear Your Cache for a Faster Experience

Web browsers store temporary files to help pages load faster—but over time, this can slow things down or cause display issues.
Quick fix: Clear your browser cache regularly to improve performance and ensure you're seeing the most up-to-date content.

How to do it:
Go to your browser settings → Privacy & Security → Clear Browsing Data → Select “Cached images and files” → Clear.

IT Service Catalog – Get What You Need, When You Need It

From office or cube moves to hardware and software requests, the Service Catalog is your one-stop shop for proactive IT support.
Here’s just a sample of what you can request:

Office/cube relocation
Keyboard, mouse, headphones, and other accessories
New laptops
Software requests; new or existing
IT project requests

Explore and submit your request in the Service Catalog.

Helpdesk Portal

Running into a tech issue? The Helpdesk Portal is your go-to for quick fixes. Submit and track issues like:

Computer or device problems
Software errors
Access issues

Use the shortcut on your desktop labeled helpdesk or click here to get help: Helpdesk Portal.

Quick Fix Thursdays – No Appointment Needed!

Thursdays at 11:00 AM
IT Help Desk – IP2, 2nd Floor

Get walk-in support for:

Mobile devices (phones, tablets, etc.)
Computer issues, software help, and more

Just drop by—quick, easy, and hassle-free!