You might not be coaching a football game on Thanksgiving, but that doesn’t mean you don’t need a game plan—especially if you are flying through Philadelphia International Airport (PHL). PHL projects almost one million guests (997,249) will pass through its terminals between November 21-December 2. Here’s what guests need to know prior to arriving at PHL:
Getting to PHL: On-site Parking
Driving to the airport? Don’t worry about searching for a parking spot—reserve and pay for a space in advance with Park PHL. Guests can reserve and pay for parking in PHL’s Economy Lot or with the valet service prior to arrival at the airport. (Guests are not required to reserve on-site parking.)
The Economy Lot fee is $15 per day and the complimentary Economy Lot shuttle buses operate to/from the terminals 24 hours every day, including holidays. Park PHL Valet starts at $50 per day when booked online ($60 if not reserved).
PHL also offers more than 11,000 long-term on-site parking spots in its garages, which are connected to the terminals via pedestrian bridges. PHL’s garage rate is $28 per day. Passengers should note that the Terminal C garage is currently undergoing a phased improvements project and parking spaces may be limited.
Prior to heading to the airport, guests should also check the local traffic and transit reports to avoid delays en route to PHL.
Flight Check-In and Status Updates
Prior to flying, guests should visit their airlines’ websites for questions about check-in, baggage, traveling with pets and flight details.
Passengers should also download their airlines’ apps or register for text/email updates for the latest flight statuses.
TSA Security Checks
Passengers can access all gates and terminals from any security checkpoint. Visit phl.org to see updates of average wait times at each terminal checkpoint. If you already have a boarding pass and have carry-on luggage, using another terminal checkpoint may be an option.
Increased passenger volume could mean longer checkpoint wait times. The TSA advises all guests to arrive at the airport at least two hours before boarding times for domestic flights and three hours before international flights to avoid the risk of missing their planes. Guests enrolled in TSA Pre-Check can use dedicated security lanes at the Terminal A-East, Terminal C and Terminal D/E checkpoints for expedited security checks.
Passengers are also reminded to learn what items can be taken through the checkpoint and what needs to be packed in checked baggage before they get to the airport. Items like firearms are not allowed in carry-on bags. A complete list of what to check and what can be packed in carry-on bags can be found here.
If you are taking gifts, make sure they aren’t wrapped—you’ll need to remove the wrapping for the screening process.
Details and tips for being prepared for the screening process can be found here and via the free MyTSA app.
What’s Open?
Once through security, guests will find more than 150 PHL Food & Shops food and retail concessions in all terminals open and ready to serve them, including Founded in Philly favorites like Middle Child (Terminal D), Federal Donuts and Chicken and Oyster House (Terminals B/C). A list of concessionaires and operating hours can be found here. Guests can also enjoy contactless ordering from select PHL Food & Shops merchants through PHLOrderNow.
Guests traveling until December 24 will receive a free gift with any same day purchase of $75 or more. Also, through December 24, guests can have their purchases wrapped free of charge between 7 a.m.-9 p.m. at the gift wrap booth in the B-C Connector.
Clubs
PHL has several club options for guests throughout the airport, including:
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Terminal A-West: the American Airlines Flagship Lounge and Admirals Club Lounge, American Express Centurion Lounge and British Airways Galleries Club Lounge
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Terminals B/C: American Airlines Admirals Club
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Terminals C/D: United Club
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Terminals D/E Delta SkyClub and Chase Sapphire Lounge by The Club
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Terminal F: American Airlines Admirals Club
Membership is required to access airline lounges and the American Express Centurion Lounge and Chase Sapphire Lounge by The Club.
Passengers in need of wheelchairs or electric carts should make arrangements through their airlines prior to their day of departure.
PHL offers Hidden Disabilities Sunflower Lanyards to raise awareness and increase accessibility for people with non-visible disabilities. This program helps others identify when support may be needed for those with disabilities such as memory loss, anxiety, or other conditions that may not be immediately obvious to other people. Lanyards are available at information counters. Guests can also email their names and addresses to [email protected] two weeks prior to their departure to request lanyards via mail.
TSA Cares helps passengers with disabilities, medical conditions and individuals needing additional assistance better prepare for the security screening process. Information on the program is available on the TSA Cares web page.
Arriving Passengers
Guests needing transportation after retrieving their luggage should note the following:
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Ride App pick-up zones (Zone 7) are located on the South Commercial Road outside of each baggage claim area. Exit through the doors onto the S. Commercial Rd. and continue to follow signs for Ride App/Zone 7.
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Rental car agency shuttles pick-up from Zone 2 on Arrivals Road.
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Information on taxis, hotel and parking courtesy shuttles, limousine and charter bus pick-up can be found here.
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Platforms for SEPTA’s Airport Regional Rail Line and Bus Routes 37, 108 and 115 are also accessible from all baggage claims.
Passengers should not accept rides from drivers outside of the designated pick-up zones, or those that approach them inside the airport or cannot be identified as an authorized rideshare or taxi driver. Certified rideshare and taxi drivers will not enter PHL and approach travelers in need of transportation.
Drivers meeting arriving passengers should take advantage of PHL’s free Cell Phone Waiting Lot, conveniently located one minute from the baggage claim areas or park in the short term parking lots across from the baggage claims.
