May 2026 Newsletter

 

Annual Report 2025. Good things start here. on dark blue map background with airfield photo next to it. Tower and American Airlines plane. On a table is a mini Rocky statue, Federal Donuts donut and LaColome coffee cup

 

Read Our 2025 Annual Report

Welcoming 30 million passengers is a great accomplishment. Behind each journey is a dedicated team – employees and partners who make every guest experience safe, seamless, and welcoming. Our annual report highlights what we achieved together and how we're ready for the monumental year we're set to host in 2026. Be sure to check out our progress in the 2025 annual report

 

 

what's new and what's next

Dark blue background, white writing. Freedom starts here. Fight human trafficking. Orange hand with palm facing out, then closed hand with thumb tucked.
Tip: Learn the hand signal

This one-handed, silent gesture can be used by a victim to alert others they’re being abused or trafficked. It is performed by lifting a hand with the palm facing out, tucking the thumb into the palm, and folding the four fingers down over the thumb. If you see the signal:

  • Remain calm and discreet: Do not put yourself or the victim in danger.
  • Observe details: Note the person's appearance, the person they are with, and their location.
  • Report to airport police: 215-937-6711 or 215-937-6363
Earth Day Celebration

The DOA celebrated Earth Day on April 21 with its annual Earth Day information fair and awards ceremony. The event highlighted the airport’s significant environmental accomplishments and honored this year’s Earth Day Award recipients, recognizing their dedication to sustainability initiatives.

read more

2026 earth day awrads
Dark blue bg cyan letters. Transform PHL Learn more at phl.org/transform
Good Things Start with Improved Airport Spaces 

As an extension of its brand refresh launched last year, the DOA kicked off a new “Transform PHL” and “Transform PNE” campaign to let everyone know the status of its capital development improvements projects. 

read more
PHL Adds More Scenic Departures 

PHL’s Departures Road has received a fresh new look that brings nature, local history, and sustainability together in a meaningful way. As part of the airport’s capital development plan, the “Departures Terminal Landscape Improvements” project makes traveling through PHL feel more immersive and gives visitors a feel of local nature. 

read more
Trees and bushes in background with a red sign with white writing is in the foreground
Man in grey suit smiling on left, shaking a smiling woman's hand who is wearing a red jacket and holding an award
Api Appulingam named NEC/AAAE Airport Executive of the Year  

Chief Development Officer Api Appulingam was honored as Airport Executive of the Year at the Northeast Chapter American Association of Airport Executives (NEC/AAAE) annual airports conference, held in Hershey in March.  

read more
Airport Opens Doors with First Construction Academy

The DOA recently introduced its first Construction Academy as part of its “Change Your Altitude” training series presented by the Office of Business Engagement and Purchasing Administration Unit. The three-module training academy helps small construction firms understand how to access and compete for projects at PHL and PNE. 

read more
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Brown wooden pillar with Starbucks written on it in white letters. Walk-up counter to order food to the left
Starbucks Reopens in Terminal C 

The newly renovated Starbucks has reopened at the bottom of Terminal C.  

Order ahead using the Starbucks mobile ordering program or order in person at the shop. Employees showing their PHL badge when ordering in person receive a discount. 

 

the connection hub

Airport Expowerment Groups (AEG)

Meet other co-workers and engage in new activities. If you are interested in participating or leading an AEG at PHL/PNE, email your idea(s) to [email protected].  

New Affinity Group: Caring for Caregivers

PHL/PNE is launching Caring for Caregivers, to provide a welcoming space for employees balancing work while caring for an aging parent, relative, or other loved ones. This group offers a chance to connect, share experiences, and support one another. It also helps build a sense of community, provides useful resources, and creates opportunities to learn and grow, while promoting well-being and a healthier work–life balance.

The first meeting will be held on May 15 from 12–1 p.m. (location TBD). Interested in joining the group? Fill out the Caring for Caregivers Questionnaire. For more information, email Shawn Hawes at [email protected].  


GoldPros (Resources and encouragement for women over 40):  

In May, the GoldPros are launching a new activity, the Elevated Table Club, a bimonthly dining experience starting on 5/31. For information on upcoming GoldPros events and to join, email [email protected] or [email protected].

 
PHLight Club (For men over 40 + allies)

The PHLight Club meets the last Thursday of every month. The next meeting will be held Thursday, May 28, from 2-3 pm in IP2 from 4505. For more information or to join, contact [email protected].  

 
Young Professionals in Business Aviation (YoPros)

YoPros are employees 40 and under interested in networking and connecting with other young professionals. For more information on how to join, email [email protected]

Unity and Community + Allies

For more information or to join Unity and Community, contact [email protected] or [email protected].  

Step Into the Spotlight as a PHL & PNE Volunteer Ambassador!

Philadelphia is about to take center stage—and you can take part. With three major, back-to-back global events on the horizon, thousands of guests from across the country and around the world will pass through our airport. This is your chance to shape their first impression and elevate the PHL experience. Sign up to join the ambassador team.

 

team growth

New Hires

Andrew Maude — Assistant City Solicitor

 

Airport Superstars

Makhlouf Akif, Paradies Lagardère Zone Manager
Man with dark hair, beard and blue checkered  button up shirt
Impression Maker

Paradies Lagardère Zone Manager Makhlouf Akif received PHL's Employee Recognition “Impression Maker” Award for his commitment to delivering exceptional customer service in his role.

read more

Vernique Sapp, Piedmont Airlines Gate Agent
Woman in uniform smiling
Impression Maker

Piedmont Airlines Gate Agent Vernique Sapp received PHL’s Employee Recognition “Impression Maker” Award  for her commitment to delivering exceptional customer service in her role. 

read more

Rebecca Reardon, Hudson Group/Avolta Assistant Multi-Unit Manager
Woman with blonde hair, dark roots smiling
Unsung Hero

Hudson Group/Avolta Assistant Multi-Unit Manager Rebecca Reardon received PHL's Employee Recognition “Unsung Heroes” Award for her efforts in a crucial behind-the-scenes roles. 

read more

 

training for tomorrow

Engaging with the Unsheltered Community & Presentation Skills

Engaging with the Unsheltered Community

May 4, 2026 | IP2 3rd Floor Conference Room E, 9am - 1pm

Join us for an essential training session designed to enhance awareness, compassion, and coordination when interacting with unsheltered individuals at Philadelphia International Airport. 

For more information or to schedule a session for your unit, please contact Training & Development at [email protected]


Presentation Skills

May 7, 2026

Strengthen your ability to communicate with confidence and clarity across PHL. Learn practical skills to deliver polished, engaging presentations that support our mission and teams. 

Register
New Employee Orientation

New Employee Orientation

May 11-12 | International Plaza, Suite 325, HR Training Room

New Employee Orientation will be held for two days for administrative staff (non-shift workers). New employees will also have the opportunity to tour the airport and complete PHL WORKS training.

Notifications to new employees will be communicated by the DOA’s Human Resources and Training & Development units. If you have additional questions or have an employee that needs to attend, please contact [email protected].  

 

social buzz

 

Tech Tips

Monthly Tech Tip, Data Analytics Intake Process, Mercury, & more

Monthly Tech Tip: Save Your Files to OneDrive

Saving your files to OneDrive helps ensure your work is backed up, accessible, and easy to manage across devices. Instead of storing files locally on your computer, using OneDrive keeps everything available when you need it. Save files directly to your OneDrive folder or move existing files there.

  •  Access your files from anywhere
  • Automatically saves and backs up your work
  • Keep files synced across devices
  • Make sharing and collaboration easier 

Project Spotlight:

Data Analytics Intake Process

The Collaboration Room on the 3rd floor of IP1 was enhanced with a projector and screen, along with mobile televisions designed to mirror the display of the projector. This upgrade improves visibility and flexibility for meetings and large gatherings within the space.
The room is now available for use and can be booked through Outlook by inviting IP1_3rd floor_CollaborationRoom to your meeting. A key is required to access the room and can be checked out at the IP2 Suite 400 reception desk

If you need assistance connecting, please submit a helpdesk ticket via Helpdesk Portal 24 hours in advance
 

Mercury is Live

Mercury officially launched on February 23, 2026. Thank you to everyone who helped make the deployment a success.
Please bookmark Mercury for daily use:
https://mercury.phl.org
(Power BI is available in the bottom-right corner of the homepage.)
Reminder: APMS moved to read-only status on February 20 and no longer accepts new entries.
Need Help?

  • Contact your manager
  • Submit a ticket in the Helpdesk Portal (include “Mercury” in the description)
  • Call the helpdesk at 215-937-4357

Training materials remain available on the Mercury Training page.


Quick Links

Helpdesk Portal– Submit support tickets
IT Service Catalog– Request hardware, software, or services
IT FAQ Sheet– Answers to common IT questions
 

InfoSec - USB Security

"One of aviation’s most overlooked threats isn’t mechanical or weather-related—it’s removable USB media. This category encompasses everything from standard flash drives to external hard drives and portable optical drives (CD/DVD). Across all departments, a single infected device can migrate from office systems to critical operational networks, potentially grounding flights as effectively as a mechanical failure." 

read more

 

at a glance: monthly calendar

InfoSec Lunch and Learns

  • Thurs May 7, 12-1pm - PHL Tour Room
  • Tues. May 12, 12-1pm IP1 Suite 300
  • Tues. May 19 – PNE, 11am-1pm
  • Thurs. May 28, 12-1pm IP1 Suite 300

Enjoy lunch and learning. Enjoy food, collect new PHL swag, and play interactive games while learning how to spot modern cyber threats and protect company data. 

Register for a session.


HR Open House

Thursday, May 14, 6am-6pm HR Offices, IP2, 3rd Floor 

Get information to optimize your benefits and access more from your human resources team. Meet with representatives from HR, Pensions, Pennhealth EAP, and many other benefit providers. There will be a photography area to get a professional headshot taken, and many other resources. 


Bike to Work Day

Friday, May 15 (Rain date Friday, May 22) 

Please RSVP by Wednesday, May 13 by emailing Elena Fisher at [email protected]

8am: Meet at Dillworth Park on the west side of City Hall  
8 - 9am: Bike ride from City Hall to 2 International Plaza  
9 - 9:30am: Coffee and pastry breakfast provided at IP2  

Help us celebrate National Bike to Work Day at the airport! Riding your bike to work is a great way to get exercise while reducing your carbon footprint and saving money on gas. Biking to the airport can be intimidating, so we put together this event to help staff learn the recommended route and enjoy a lovely spring ride together.  Helmets are required!

Anticipated Route

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Media Contacts

Christine Ottow
Director of Strategic Communications
267-760-3931
[email protected]
Heather Redfern
Public Affairs Manager
215-600-6105
[email protected]

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